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First paid cake was a disaster should I give her money back? - Page 3

post #31 of 44
2/19/09 at 1:17pm
Kristen6992 - Your cake does look great! You should definitely be proud, being so new at it. I'm new and my cakes really show it icon_mad.gif .

Lolobell - I'm with you...what is SPS? I need some kind of glossary for the all the abbreviations that are used around here. icon_confused.gif
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post #32 of 44
2/19/09 at 1:53pm
SPS? Read my signature line, please.
Answers to the most often asked questions re: SPS. SPS instructions are on Page 15 of the Sticky at the top of the Cake Decorating Forum. Supplies can be ordered from Oasis Supply, Global or BakeryCrafts.
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Answers to the most often asked questions re: SPS. SPS instructions are on Page 15 of the Sticky at the top of the Cake Decorating Forum. Supplies can be ordered from Oasis Supply, Global or BakeryCrafts.
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post #33 of 44
2/19/09 at 5:43pm
Single Plate Separator. Thanks!
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post #34 of 44
2/22/09 at 8:38am
I agree with those who said it sounds fishy. Unless those layers were super slippery, there''s no way it just have slid.
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post #35 of 44
2/22/09 at 8:55am
I have a feeling the cake was sitting on the seat and not the floor. No amount of pillars will prevent disaster if the cake is not transported on a level surface. That is why I hate people picking them up.

Sandy
Sandy
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Sandy
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post #36 of 44
2/22/09 at 4:54pm
I just wanted to let you know the cake is cute. I don't have enough experience to give you advice but I hope it all works out for you.
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post #37 of 44
2/28/09 at 8:09am
One of my first few cakes - not at a country club (where I was pastry chef and carried the cake into the room and set it on the table myself) but one of the first cakes working for myself where someone came and picked up the cake, she drove all over town in July heat (in the south!) and left it in the car while she went inside to change outfits then drove to the party - picked it up at 10 am called me at 9:30 pm and said the cake had messed up icing on one side. This was not my fault it was hers but I had not specifically told her she could not keep it in the car (I thought it was assumed knowledge but IT IS NOT!) and I did not have her sign anything to say that she was assuming all responsibility for the cake once it left my possession so I drove over there and fixed it without hesitation and learned my hard lesson that you must tell people not to leave it in their car, you must have them sign something saying that they have chosen not to have the cake delivered by you and you are not responsible for it after it leaves and that it was in good condition when picked up. In this case the cake had been supported appropriately and had not slid apart, the heat had caused damage to the piping details on one side - probably the side facing the window and sunshine!
www.katiebelles.com
www.facebook.com/kblackwellmartin
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www.katiebelles.com
www.facebook.com/kblackwellmartin
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post #38 of 44
3/1/09 at 11:42pm
i agree with others on leaving an iced cake in the heat of the car, a big NO.

just to add, i've done 2 tiered cake before, SINGLE 3-inch layers. drove with it to my MIL's, i had it in my trunk, and hubby was driving, and he wasn't driving like a gramma, mind you. i guess he was doing 50-55 mph.

the cake arrived like how it left my house. no shifting whatsoever. i just used bubble tea straws, no center dowel.

so i guess the contributing factors could be 1) leaving the cake in the car, 2) she drove like those ppl at nascar.
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post #39 of 44
3/1/09 at 11:58pm
Quote:
Originally Posted by tamarawagner99

I need some kind of glossary for the all the abbreviations that are used around here. icon_confused.gif



http://forum.cakecentral.com/alternate-acronymsfeel-free-to-join-ftopicp-6180344.html#6180344

icon_biggrin.gif hth icon_wink.gif


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post #40 of 44
3/4/09 at 1:32pm
I think you did a beautiful job on your second cake! gosh! Sorry it slid around on you. Personally I would have done a center dowel. I havent done any sps yet though.
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post #41 of 44
3/5/09 at 10:19am
Pretty cake! I can't believe that was only your second cake!! I can tell you, my 2nd cake didn't look anywhere near as good as that.
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post #42 of 44
3/16/09 at 8:31pm
Im sorry this happend to you. Im trying to get my biz up and running before the end of the year and so far I havent been paid for one yet Ive given ALOT away. Im glad cause I dont have the exprience yet but I have learned alot from CC. Your cakes look great, you will find that in all the cakes you give away you will get better and each time you learn how to handle each situation better. Im not sure I would refund all the money. You did have cost in this and your time.
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post #43 of 44
3/18/09 at 7:52pm
Love your cake! I agree with the others about too much travel, heat, unlevel transport surface and centrifical force from those hair pin turns being the culprits.

When are we going to get insulated/refridgerated car seats for cakes?!!! I am discovering that I need a mini van with an awsome AC and mirror tinted windows. And I need to take granny's turltle driving lessons. I wish we could work out some kind of self leveling transport platform for going up and down hills too! A girl can dream can't she?
¢¾Sarah
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¢¾Sarah
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post #44 of 44
3/24/09 at 1:14pm
If they decided to transport it themselves, then it's their own problem for not driving carefully and that is why I don't transport more than 2 tiers together and than assemble them onsite. If she's really mad maybe a partial refund.
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