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Need advice on how to handle a hateful bride...

post #1 of 62
Thread Starter 
I had to call and cancel a 2nd consultation tomorrow because my son has come down with a kidney infection and I have to get him to the doctor in the morning. She was very put out and said 'well I guess your son in more important than my wedding cake'. He certainly is to me!!! I apologized several times and set up another appointment for 4pm when dad gets off work. Her wedding's not till September for Pete's sake. I was so upset I wanted to tell her she could get her cake at Walmart for all I care...but I bit my tongue and apologized again. I would like to know how anyone else would handle these types of situations. Thanks for listening, I needed to get that off my chest.
post #2 of 62
I'll bet you'd rather tell her to "stuff it" and you wouldn't be wrong in doing so! icon_mad.gif Some brides are so self-centered when it comes to their wedding day that they just lose track of life going on around them.

To be polite, if she argues the matter, I'd just say...

"I apologize for having to reschedule on such short notice, but a family emergency has arisen that was unforeseen. The same consideration would of course be given to you if you were in need of delaying an appointment with me. I do hope you understand. Thank you."

And if she just doesn't "get it". Send her...

"Thank you for your inquiry. Here are a few recommended bakers in our area that you can contact for your wedding cake. I will not be filling your order at this time. Have a wonderful wedding."
thumbs_up.gif
post #3 of 62
Quote:
Originally Posted by antonia74

I'll bet you'd rather tell her to "stuff it" and you wouldn't be wrong in doing so! icon_mad.gif Some brides are so self-centered when it comes to their wedding day that they just lose track of life going on around them.

To be polite, if she argues the matter, I'd just say...

"I apologize for having to reschedule on such short notice, but a family emergency has arisen that was unforeseen. The same consideration would of course be given to you if you were in need of delaying an appointment with me. I do hope you understand. Thank you."

And if she just doesn't "get it". Send her...

"Thank you for your inquiry. Here are a few recommended bakers in our area that you can contact for your wedding cake. I will not be filling your order at this time. Have a wonderful wedding."
thumbs_up.gif



Perfect!! Exactly what I was thinking!!
Chicken noodle soup, chicken noodle soup, chicken noodle soup with a soda on the side!!!
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Chicken noodle soup, chicken noodle soup, chicken noodle soup with a soda on the side!!!
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post #4 of 62
I totally agree with Antonia74. If she REALLY thinks that her tasting appointment, not even her actual wedding cake, is more important that your son (is he OK? hope so) than you should definitely tell her that she will have to look elsewhere.
Don't put the key to your happiness in someone else's pocket.

www.IndyCakes.com
http://indycakes.blogspot.com/
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Don't put the key to your happiness in someone else's pocket.

www.IndyCakes.com
http://indycakes.blogspot.com/
www.FaceBook.com/IndyCakes
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post #5 of 62
You held it together much better than I would have. I would have answered her question with a big resounding YES! my son is more important to me than your wedding which is 8 months away, and if you are that self centered of a human being to not understand that, then I don't think I want to reward your narsacistic behavior with one of my amazing creations. GOODBYE AND GOOD LUCK!

But that's just me. Don't mess with my family... icon_wink.gif
post #6 of 62
Wow! icon_surprised.gif People never fail to amaze me with their self centered views. Of course your son is more important! Poor guy! I hope he is ok!
Mommy to My Angel Gabriel Eric (11/18/06-01/12/07)
and my baby girl Makayla Eve (02/15/08 )

Proud mom of TWO beautiful children now and forever!

www.gabriel-nava.virtual-memorials.com
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Mommy to My Angel Gabriel Eric (11/18/06-01/12/07)
and my baby girl Makayla Eve (02/15/08 )

Proud mom of TWO beautiful children now and forever!

www.gabriel-nava.virtual-memorials.com
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post #7 of 62
Good thing you have folks like Antonia to advise you on how to handle this properly, because I probably would have mouthed off "you bet he is, b&tch!" icon_mad.gif

Geesh, somebody thinks she really is the center of the universe, doesn't she!

As I said in an earlier thread today ... just because you are paying for my cake and my time, doesn't mean I have prostituted myself to take anything you want to dish out.

The door swings both ways. Don't let it hit you in the rear end on your way out.
post #8 of 62
Quote:
Originally Posted by antonia74

I'll bet you'd rather tell her to "stuff it" and you wouldn't be wrong in doing so! icon_mad.gif Some brides are so self-centered when it comes to their wedding day that they just lose track of life going on around them.

To be polite, if she argues the matter, I'd just say...

"I apologize for having to reschedule on such short notice, but a family emergency has arisen that was unforeseen. The same consideration would of course be given to you if you were in need of delaying an appointment with me. I do hope you understand. Thank you."

And if she just doesn't "get it". Send her...

"Thank you for your inquiry. Here are a few recommended bakers in our area that you can contact for your wedding cake. I will not be filling your order at this time. Have a wonderful wedding."
thumbs_up.gif



::APPLAUDS:: This is perfect. You have to think about this one. Do you really want to deal with a selfish, spoiled, heartless, brat? Is it worth it? I know I wouldn't want to deal with someone like that. She will be nothing but trouble. But that's my opinion. Good luck.

Also, I hope you son feels better soon! icon_biggrin.gif
"Qu'ils mangent de la brioche." -- Marie Antoinette
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"Qu'ils mangent de la brioche." -- Marie Antoinette
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post #9 of 62
Hope your some feels better soon!
I am soo glad that I am among people that have tasted foot in mouth!
Sometimes I taste ankle!
The disease has eased a bit the older I get, or maybe I am just getting craftier at my comebacks.
post #10 of 62
Thread Starter 
Thank you all for your advice, I wish I could think faster on my feet! She caught me so off guard. Anyway, thank you also for your concern for my son. He's as miserable as you can imagine a 9 year old with a kidney infection, at least that's what the medi-center doctor diagnosed. Still, we are going to see 'our' doctor in the morning to double check.
Thanks again!
post #11 of 62
I have two little boys and when they are sick everything stops.... EVERYthing. That includes cakes. Good grief what a selfish moron. Hope he gets better soon.
Prepare like you will live forever. Live like you will die tomorrow.
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Prepare like you will live forever. Live like you will die tomorrow.
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post #12 of 62
Definetly price high! I would at least double your prices for this PITA. You need to make it worth dealing with her. icon_twisted.gif
"No boy is worth crying over. And the one who is won't make you cry." -Sarah Kane, Age 10
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"No boy is worth crying over. And the one who is won't make you cry." -Sarah Kane, Age 10
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post #13 of 62
I would have told her to stuff it up her selfish a$$ (moderator edited). Who says that???? I would have told her to choke on a Wal*Mart cake. And this was for a 2nd consult? As in there was already a consult? People don't get 2nd consults with me unless there is something drastic changing with their cake. She sounds like a selfish brat and frankly I'd tell her to get packing.

"In light of our recent conversation, and your apparent lack of concern for anything but your precious little self, I can no longer feel comfortable providing your wedding cake. Good luck with your wedding and your life."

B@tch (moderator edited). How shallow and self absorbed do you have to be to not understand that, yeah, someone's son having a kidney infection and needing to go to the doctor is WORLDS more important than your 2nd consult.
post #14 of 62
please don't do this selfish brat's cake.

i've sent more people to wal mart than i'd care to admit....i'm not rude, but i don't try hard to spare their feelings either...

i've told several of the self centered @#$%^ thatv "i'm so sorry, i don't think i'm your baker, i don't think i can please you.

the look on these pampered !@#$s faces is priceless....they aren't used to being put in their place.

AND I PROMISE YOU....if you ditch her....a nice person will come and fill her slot...that's how the universe is.

they think we really need their money, so they can treat us like dirt...don't let her.
post #15 of 62
I'm glad Antonia's advice was first and I'm glad it was you in the situation instead of me (sorry)!

I have two kids: My daughter who is 7 and has an unknown bleeding disorder-her nosebleeds last about 2 hrs and they happen AT LEAST 4 times a week, this started when she was 2 years old. She also has kidney reflux disease for the past 3 years. Doctors have told us she will never grow out of either illness. My son, who is 2 1/2 yrs old, has gastronal problems where he has a hard time digesting his food....which leaves him severely constipated. he has had to have an enema EVERY night of his life since he was 6 months. He also has a very rough case of RSV (respiratory virus). He has had it 11 times since he was 3 months old. Last year it almost killed it on Valentine's weekend. Doctors said he will never grow out of it, but it will turn into a severe asthma.

So when it comes to my kids, I'm serious. You can do anything you want to me, but when you mess with my kids....you mess with hell. I have no fear when it comes to protecting my children. And to me, that is a personal insult with what she said. I would have had a hard time being polite.

So, kudos to you for being so polite and keeping your cool and I think Antonia has a very polite answer for you.
Slave to the Cakin' and Bakin'!
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Slave to the Cakin' and Bakin'!
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