Ok.. it's vent time!! lol .. I want to know if anyone else has the problems I had w/the bride for this last wedding I did ... talk about take advantage of a person, I feel these people did .. first of all, this bride is in the military and was stationed in Germany... she's had her mother plan most of her wedding with me via emails .. I also spoke on the telephone many times with the bride and mother in a 3-way call .. the entire wedding cake was planned and the groom's cake, as the groom is from Montana and she said they don't do groom's cakes up there... so his mom knew nothing about groom's cake and left it up to the bride... ok, here's the part that really got to me... the brides cake was always to be 3-tiered square but all aligned... they had originally wanted 2 side cakes with stairs coming from the side cakes to the main 3-tiered cake.. well they decided later, they didn't want this and asked me if I could adjust my price since they didn't want them anymore .. so I did .. then she calls and changes the entire way she wanted the cake decorated .. original plans were to cascade flowers all the way down; no cake topper ... later, she decides on a cake topper and then ribbon around the second tier and flowers from the bottom tier coming around to the front .. she wanted roses to begin with ... so she changes the flowers to lavendar mums and asks me to adjust the price again, which I did, again ...
the next call was to discuss the groom's cake ... now she had already decided on the paintball theme since he was really into that .. well she calls me 2 weeks before the wedding and tells me that now she thinks that would be silly to do .. I asked why, and all she could say was she didn't want that anymore ... she wanted just a chocolate groom's cake but she wanted the inside to be chocolate/chocolate chip instead of just plain chocolate .. and of course, would I change the price since I didn't have to do as much detail to the cake .. I told her no, that since I had to add all the chocolate chips, the price for all the cake remained the same...
well it's a week before the wedding now and they call me.. the bride is in from Germany and wants to meet me and they also owed me the remaining half of the money for the cakes ... so I go to meet them and to actually meet the bride face-to-face .. now this is where it gets good... I was informed that the reception location was changed in a backhanded comment right before I was about to leave "oh, by the way, the reception is going to be at blah blah blah, instead of the church" .. by the time I got home, I was just fuming .. my husband can't understand why either .. he said "you're getting paid to do it, so where's the problem".. I tried to explain that you get everything set in your mind of exactly what you need, how you're going to do it and the time you need to load all the cakes up and head off to the reception hall to assemble everything... oh, I forgot to mention, the location change made the cake delivery another 20 miles further away ... I told my husband, from now on, all cakes will have a $25-$50 upcharge to them to compensate me for the last minute, backhanded changes that people feel they can make on you when you're committed and obligated to them to do their cakes .. ok, let me step off my soap box now!
am I wrong in the way I feel?????? did I have a right to be upset about all the changes (especially the reception location change... sheesh)???
the next call was to discuss the groom's cake ... now she had already decided on the paintball theme since he was really into that .. well she calls me 2 weeks before the wedding and tells me that now she thinks that would be silly to do .. I asked why, and all she could say was she didn't want that anymore ... she wanted just a chocolate groom's cake but she wanted the inside to be chocolate/chocolate chip instead of just plain chocolate .. and of course, would I change the price since I didn't have to do as much detail to the cake .. I told her no, that since I had to add all the chocolate chips, the price for all the cake remained the same...
well it's a week before the wedding now and they call me.. the bride is in from Germany and wants to meet me and they also owed me the remaining half of the money for the cakes ... so I go to meet them and to actually meet the bride face-to-face .. now this is where it gets good... I was informed that the reception location was changed in a backhanded comment right before I was about to leave "oh, by the way, the reception is going to be at blah blah blah, instead of the church" .. by the time I got home, I was just fuming .. my husband can't understand why either .. he said "you're getting paid to do it, so where's the problem".. I tried to explain that you get everything set in your mind of exactly what you need, how you're going to do it and the time you need to load all the cakes up and head off to the reception hall to assemble everything... oh, I forgot to mention, the location change made the cake delivery another 20 miles further away ... I told my husband, from now on, all cakes will have a $25-$50 upcharge to them to compensate me for the last minute, backhanded changes that people feel they can make on you when you're committed and obligated to them to do their cakes .. ok, let me step off my soap box now!
am I wrong in the way I feel?????? did I have a right to be upset about all the changes (especially the reception location change... sheesh)???
