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Require a deposit?

post #1 of 7
Thread Starter 
I'm FINALLY starting to get paying cake orders....from someone other than family/friends. thumbs_up.gif In order to keep everything straight....who wanted what...when...how much...etc. I came up w/this awesome sheet I've been using. I put everything I could think of dealing w/what should be on the cake. I though about keeping a copy and giving a copy to my customer. I'm a spreadsheet freak!! Use them for everything..anyway...

Since I don't know some of the people (reliable??) and I usually have to start working on a cake at least 1 wk ahead of time....I was thinking of requiring a deposit of $10-$15 depending on the cake they ordered. Of course it would be applied towards cake price and refundable w/in 72 or 48 hrs of delivery date. I've already had two people change their minds on me!!! thumbsdown.gif Didn't have much work in to it....but I had already bought everything I needed. This way if they do cancel I can at least cover the price of supplies. I know I could use them for another order...but still at 72-48 hrs I've already put some time in to the cake.

My husband thinks if I whip out this spreadsheet and require a deopsit I may scare people!! The spreadsheet is only one page and just has basic info......delivery date/price/cake flavors ordered/size/icing type/any messages written on cake and a few other things. I think it is awesome and wouldn't be able to keep anything straight w/out!! Thought those who ordered a cake would like a copy so they could also keep everything straight.

Does anyone else require a deposit or give people something in writting about what they ordered/price? I know for wedding cakes...but I haven't done any of those yet....this would be for basic bday...anniversary...type cakes.

I have only been using my sheet for myself...and haven't required a deposit yet. But I have 4 cake orders for the next two weeks...so was thinking about starting both.

Good idea or not?

Thanks
Christine
post #2 of 7
Hi Cristine, It is best to cover your self,and it lets you customers know that you are a professional and you are organized. thumbs_up.gif
Also deposits are important to get started and if they cancel on you, you dont have to worry that you wasted money that you could of used on something else.
post #3 of 7
Even if you hadn't started actually baking I think people don't realize you have to take time to shop for cake items, so I say go for it and start using your sheeticon_smile.gif
post #4 of 7
I say go for it! Keep it as simple as possible if it is something your customer will see...don't want it to look intimidating!
Whatever you do, do with all your heart!
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Whatever you do, do with all your heart!
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post #5 of 7
Sounds like your spreadsheet has ALL you info on it. I'd make a sheet with just the basic prices and choices, then note that addl decorations or flavors will cost extra. Keep it simple so people will actually read it. KWIM? Absolutely charge a deposit. If someone is serious about buying a cake from you, then paying for the ingredients up front should not be a problem.

Good luck!
Sleep deprived
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Sleep deprived
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post #6 of 7
Thread Starter 
Ok, I have used my info sheet and required a deposit on 2 cakes now. Both ladies were actually happy I filled out the sheet and gave them a copy & that I required a deposit. They said they actually felt more comfortable w/the order knowing exactly what they were getting!!! thumbs_up.gif

So I'll def. be using it for every order now!!
post #7 of 7
Some people are a little leary of ordering a cake from an individual, as opposed to ordering from a bakery or grocery store. I think it may be partially because they wonder how serious you (the "baker") are about the cake decorating thing...that is, unless you've been doing it a long time & have a reputation...and may fear that there will be no cake when the time comes for delivery/pick-up because you forgot about it or something. People feel more secure going to a bakery or store because that's what their business is, ya know. So I say use the form and charge a deposit...they'll know you're serious about your business, and you'll know they're serious about wanting a cake if they pay the deposit! icon_smile.gif
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Come let your hair down!
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