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She said there was not enough cake. How??

post #1 of 46
Thread Starter 
Hi All,

I just got a call from the customer and she said she was very happy with the cake. A bunch of people didn't know it was a cake. But she said there wasn't enough cake. I always make my cakes bigger because I get nervous that that might happen. I make 3 pillows stacked on top of each other. I made a 8, 10, 12. I know you carve the sides and stuff but I still can't believe that there was enough. She need it for 54 adults and 18 kids. I thought it was a big cake and they would have left overs. Maybe I am wrong.

Do you think that was enough?? I am very upset.

Kara
post #2 of 46
Was each layer 4" high? If so, that's over 100 party size servings, that's a lot of cake! Someone at that party went crazy with the slices, I mean hunks o' cake they were serving.

Did you tell her in advance how many servings there were and how to slice it? I think next time I would add instructions or a cutting guide. I'm sorry this happened to you but don't be upset, there was plenty of cake.
post #3 of 46
That should have been enough (according to cake cutting standards). However, most tend to cut bigger slices than that.
I can do all things through Christ who strengthens me.

"Quality Cakes Aren't Cheap and Cheap Cakes Aren't Quality"

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I can do all things through Christ who strengthens me.

"Quality Cakes Aren't Cheap and Cheap Cakes Aren't Quality"

It's not "just cake!"
Reply
post #4 of 46
Without taking the carving into consideration, a 12-10-8 would serve 90 people by *earlene's* chart. If round. If they were squares, it would serve 124.

Even considering that some was shaved off for carving, you made way more than enough cake. I can only imagine what monster-sized servings they were cutting to go though all of that cake.

Did you give her any guidance as to how a cake should be cut? If not, consider typing up some information and perhaps creating a diagram to give out to anyone not cutting the cake in your presence.
post #5 of 46
I've never made a pillow cake but I would think you could figure out the amount of cake by going to the next size down....like 6, 8, and 10. That way it gives you an inch on each side to shave. With those figures it's only enough cake for 76. Like I said, I've never made one so maybe you need to shave more than an inch??? I could see how you would be short. That has always been my fear also. When I have gone to party's that have my cake there is always left over. You also have to remember the rule about 30%? not showing up. Maybe she had more guest than she expected??

Ok, I am rambling now...too many possibilities

Figures are based on Earlene's cake chart

~Edited to change my figures~
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If it is to be, it's up to me!
Pura Vida!
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post #6 of 46
Thread Starter 
The cakes were 4' tall. I dropped it off to the restaurant in the hotel and I was suppose to met here but she was still getting ready and her husband said I could wait 20 minutes for her and I already had waited 10. My husband and two boys were in the car waiting for me so I left. I should have told the guy that works there but I never would have thought the would of ran out of cake. I still can't understand where the cake went and how huge the piece could have been and she had ordered an 8' cake (not from me) for her uncle birthday and that was all gone too.

I wish I could go back in time and just tell the guy what to do. The customer thinks that maybe someone in the kitchen dropped a lot of the cake or one whole cake. She said she was going to call them.

Kara
post #7 of 46
Honestly, it sounds like you supplied enough cake but whomever cut the cake cut very large slices. I would not worry. i think you did fine and they just did not know how to cut it.
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post #8 of 46
Quote:
Originally Posted by karapags

The cakes were 4' tall. I dropped it off to the restaurant in the hotel and I was suppose to met here but she was still getting ready and her husband said I could wait 20 minutes for her and I already had waited 10. My husband and two boys were in the car waiting for me so I left. I should have told the guy that works there but I never would have thought the would of ran out of cake. I still can't understand where the cake went and how huge the piece could have been and she had ordered an 8' cake (not from me) for her uncle birthday and that was all gone too.

I wish I could go back in time and just tell the guy what to do. The customer thinks that maybe someone in the kitchen dropped a lot of the cake or one whole cake. She said she was going to call them.

Kara




Ohhh yep I bet that's what happened!!!!!!!! Somebody had to have dropped a tier.

BTW you are almost a neighbor!
post #9 of 46
I'm sure you made enough cake. That is always my fear so I always make too much. The same thing happened to me with a wedding cake last year. The groom worked with me and told me the following week that the wedding party never got any cake. I couldn't believe it. I made a 14, 10, 8 heart shaped cake and 2 2-layer full sheet cakes. I found out later that the venue only cut the 14, 10 and part of 1 sheet cake. The bride's mom took the rest home icon_confused.gificon_confused.gif go figure. I am sure that someone most likely messed up in the kitchen. Sorry you had to deal with this.

Melanie
post #10 of 46
Most people tell me they have leftover cake...except one guy who said his wasn't big enough, and ordered extra servings the next time around. haha.
post #11 of 46
You made enough cake.

If you read between the lines what she really means is that everyone got a slice of cake, but those 54 adults and 18 kids couldn't sit and gorge on cake all afternoon.

icon_evil.gif
post #12 of 46
It's always hard to figure servings with cakes that are carved, but the cakes you started with should have served 90-100 wedding-sized servings, and around 75 more generous servings. Without a picture, I can't guess how much was lost when you carved it, but I would think they should have been able to make it work for that many people.

I would guess either the person cutting was cutting huge slices, or the restaurant staff kept back one of the tiers for themselves. I have seen this happen several times, unfortunately.
Jen
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Jen
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post #13 of 46
Honestly karapags, I wouldn't worry about it.
Same thing happened to me and I was a bit bummed untill I found out how huge the pieces were.
My coast guard ship cake was to feed 20 and they said there wasn't enough. Well, my cake was the only 'food' at the shindig.
So the pieces were huge.
Thank God it was a friend of my husbands and they weren't terribly upset....but.....that is exactly why I make my cakes bigger. I do NOT go by the Wilton charts as they are waaayyy too small.

It really sounds like your sizes should have been sufficient. icon_wink.gif
Matt 18:20 "For where two or three come together in my name, there am I with them."

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Matt 18:20 "For where two or three come together in my name, there am I with them."

Pray wherever, whenever!
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post #14 of 46
Always provide the amount of cake the customer orders and always give them a cutting guide telling them how to cut the cake. Most people don't realize how big a "serving" of cake really is. If they want larger slices for their guests then they can order (and pay for) more. thumbs_up.gif
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"If you don't know where you are going.....how are you going to get there?"
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post #15 of 46
If the slices were sitting on the table waiting to be picked up by the guests, then some probably came back for more than one serving..... at one wedding, a guy there came up for THREE slices, just because he thought it was really good........
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