Longest Disaster Story Ever. Please Help. - Page 3

I just wanted to say that your cakes are all amazing! Even the disaster one!

first off, I have had LOTS of cakes crack while in the car...a lot of times it is just too humid and the fondant will kind of soften and then get cracks. That is why you bring a repair kit and royal icing and fix everything back up. (and why there is back of cakes)

As far as that lady at the hall..I would find out who here manager is and give them a call. YOu don't have to realy complain, but tell them how you were treated, and didn't appreciate it, as you are only human. Also, the design is between you and the bride, not anyone else! (well, the groom too..smile)

I do have a couple of questions: I was surprised to see you only had one board for a three tiered fondant covered cake. Was it a wooden board or a cake drum? I have found single cake drums just don't do the trick with fondant cakes you have to carry around. They give ever so slightly sometimes. My other thought is that the wooden dowels may have been too short or one slipped, and the cake was actually resting on cake and not the dowells. Fondant will crack sometimes when it has pressure put on it, and if the two tiers were putting pressure on the bototm tier, it would crack. Remember, the support system supports the cake, not the cake. Did you have a dowel down the middle?

I also swear by SPS and your life will be alot easier using it!

Refund? I wouldn't be surprised if the bride calls you and just asks why you put flowers on the cake haha! They don't notice the cracks, unless icing and filling is pouring out. Its amazing the things we see that others just dont.

can't really add anything that everyone else hasn't already said, but that cake is gorgeous! As long as the pictures look great, I wouldn't worry about it. The bride will most likely be happy with it. Just keep your chin up. You do great work, and one bad experience is not enough to keep you from sharing your talent with the world.

I only wish my disaster was that nice!!! When mine cracked, it really cracked.

But even Duff says there's a back to every cake, and that they will camoflauge their cracks, holes, etc. with extra flowers - and Bronwyn showed her 'emergency fix' box on a wedding show. It happens to the best of them (us)

I know its more expensive, but I often use two cake drums hot glued together (you can put some pretty ribbon around it if you want to cover the "seam") It just give a little extra assurance..

you will LOVE and I mean LOVE SPS!!! If you have any questions, feel free to PM me. I carry around straws in my emergency kit if I run into a topper that is just too heavy (sometimes the brides will leave them on the cake table for me) but I started using SPS a couple of years ago and never went back to dowels, straws, tin cans, whatever for support!

you know that happened to me in march on a quinceanera cake i made. The fondant just started wrinkling. Don't know why. Anyway, I live in West TX, so I don't think it was the humidity, but then again it could have been since it was still cold and kind of windy and yucky weather. After reading several posts on here I figured that maybe the bottom cake had not settled enough (24 hrs as well). The top tiers were ok just the bottom was all wrinkly and ugly. I dowelled it to my hearts content. I was kind of insecure about that so I ended up putting like 8 wooden dowels ( was transporting stacked and the more we drove the buckling seemed to worsen).. Also like you I only used 1 cake drum and I noticed it when I cut it at the party ( I was invited and helped the mom cut the cake) that it was very damp. Don't understand. And just like you I tried to fix it on site and used tulle as well to try to cover some stuff and make it look decent. Although, the person that was there decorating, told me not to worry that I was probably the only one that noticed and looked worse in my eyes than in anyone else. As a matter of fact, I had called the mom and told her what happened. When she later got to the ball room she saw and called me to let me know she loved and that it was really pretty.

I know how you feel because I still feel kind of bad about the cake I made, but just hang in there. I'm pretty sure the bride was happy with the cake and didn't even notice the cracks.

Your cake looked beautiful.

As for the manager, you should've told her to shove those lillies...............(sorry can't finish the sentence)

Ok here I go... I'm ready to be flogged LOL...


1st of all.. there might of been cracks but the stupid gum covered gutter mutt made you move that cake a gazillion times... SHE had something to do with it's bigger cracks... I DEFINATELY would complain to the bride if she DOES say something to you about a refund.

That cake was gorgeous EVEN with the cracks... Summer my friend... do not... I repeat DO NOT refund 100 % of that cake!!!! They ate it I will tell you that much...

Let it roll off your shoulders my dear...and let that savage of a woman take some of the blame ok?

(((((((((hugs)))))))) and luvs to ya my friend!!!

Buy three cardboards and wrap them in the decorative foil. Boom. You've got a drum. That's what the lady at my cake supply shop told me to do instead of buying the drums .... because it's cheaper.

plywood.... my lumber company has scraps they get rid of now and then ..... get them.... have someone cut your shape and voila

I agree with everyone. I totally dig the cake.

Here is a great great sentence to use when someone is mercilessly trying to grind you into sausage meat. I say in a calm pleasant tone of voice, looking 'em straight in the eye, "It's not ok to talk to me that way."
It just works y'know?

I mean I like your husband's remark best of all of course.

But that little ditty I gave you will just really work in one thousand situations. And of course repeat as necessary.

'Course there is the random time you have to really put some gusto in it. It's just a nice safe sure fire way to point them to your boundary.

I think you did real real good. Congratulations on being so strong to not apologize to her for anything especially since none were due.
(((hug)))

Do you wear a chef jacket when you deliver to venues like that? It's an automatic professional boundary. The difference in attitudes received is astounding.

Customer service and delivery thoughts pour vous.

Take Care, Cake-Buddy

Slide bamboo skewers into a few of the corrugated tunnels in the cardboard. Place the tunnels running across each other, I mean opposite of each other, not going the same way.

first your cake is beautiful! i was really expecting a total disaster smashed on the floor upside down cake and i would not offer a refund unless she asked, i know its hard esp. since we are our own worst critic and you probably think its just the ugliest and worst thing ever but really its not... and if they ate it and she said nothing leave it alone...you deserve extra to be compensated for dealing with the rude at the reception hall...which was totally uncalled for

However, I would use masonite for a bottom board--are we talking bottom boards?? I'd do 1/2 inch foamboard or masonite. I would use the cardboards for a small cake like 10" and under.