Originally Posted by debster
This is why I am a FIRM believer in getting a check no later than two weeks prior to the wedding date, so all things clear. Then I have someone sign off on the cake. I have a Bride now that is two weeks into paying for the second half of her cake and I told her cash only for the remainder of the cake BEFORE I start it, I've heard horror stories for far too long and anyway, the Bride has to pay for the Dress fully before the Wedding why not the cake. PEOPLE , they try anything to cheat you. Good luck with this one, let it be a learning experience. If you learn from it then it's worth it.
I am sorry too this happened to you, but I agree completely. I make sure I have full payment two weeks before the wedding, as well when the cake is setup, I take a photo (even if you were waiting for the flowers) . If I got that call, I would have gone back and gone into the room and asked what I could fix to make the cake "right". I would also get in writing at the time of signing of the contract that the cake will not look like the cake in the photo becuase it is buttercream. (that sometimes has them thinking maybe i should go with a different design).
As far as the flowers, another lesson learned is work with the florist on what time they plan on delivery, and I sometimes even work with them on the design of the cake! You work as a team on cakes with real flowers. You want to CYA with them as wel, as sometimes the florist can put the wrong flowers on the cake and YOU get blamed!
Anyway, good luck with future weddings...and again, sorry this happened to you!