Originally Posted by Relznik
I don't understand why someone putting a cake in the boot of the car would worry you?
They're always boxed, aren't they?
Usually, the box won't fit on the floor of the front passenger seat, and won't fit behind the front seats on the floor, either. There's NO WAY I want my customer's putting a cake on the seat of a car... G-d forbid they have to hit the brakes suddenly, the cake's going to go flying!!!!!!!
I completely agree. I always either put my cakes on the floor of the front passenger seats or in the trunk (I would never ever put one of a car seat- they slope and it's far too risky IMO).
I use a non-slip mat and towels around the box to further secure it. If it is tiered I always use a centre dowel, again to minimise the risk.
I know it is our responsibility to ensure delivery of a a stable cake and once it is delivered, it is no longer our responsibility. However, I think we also have a reposnsibility to enable our customers to minimise the risk once we have delivered the cake. I always tell people:
1. If transporting the cake, make sure it's either in the boot (trunk) or on the floor. Do NOT put it on a car seat as the y slope and the cake might slope along with the seat!
2. Use a non-slip mat under the box if possible. Wrap towels around the box to prevent movement.
3. Drive as though you had a dozen eggs perched on top of the roof. You don't need to go slowly, but drive as smoothly as possible - no sudden stops.
To the OP - I'm so sorry that happened, it was SUCH a cute cake!