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Cake crashed in the middle of the party - Page 2

post #16 of 51
I haven't said my 2 cents yet...so all I have to say is you go with your gut, because thats the right way to go. I will support your decision no matter what it is. Oh and by the way YOU BETTER PUT UP YOUR PAYPAL INFO, because I am being serious about helping you out!!! Good Luck
You gotta have faith!!!
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You gotta have faith!!!
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post #17 of 51
I, like everyone else, definitely support whatever decision you make because only you know what is best for you and your family. However, I personally would want to see her pictures before I made a decision to refund any money. The pictures would probably tell you a lot. Like which direction did the cake fall (sideways, forward, or backward). Is the cakeboard still on the table in the picture or did the cakeboard hit the floor also? Is the center support dowel still in place and the cake fell down away or around it? How much of the cake fell? All of it? Sorry, just too many questions in my mind. I would have to tell my lawyer I could not make a decision about a refund until I saw the pictures.

Your cakes are wonderful and you are very talented. Whatever the outcome, don't let this person make you doubt yourself. I greatly admire the way you have handled this situation so far. Keep your chin up and don't fall to her level.
Every experience God gives us, every person He puts in our life, is the perfect preparation for the future that only He can see.
---Corrie Ten Boom
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Every experience God gives us, every person He puts in our life, is the perfect preparation for the future that only He can see.
---Corrie Ten Boom
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post #18 of 51
Quote:
Originally Posted by staceyssweettreats

I'm sorry. But I think you misinterpreted my post.



Gotcha, I never took yours to think you were 'picking sides', even if you were your allowed whatever side you want. That's okay icon_wink.gif!

Thanks for clarifying, I can assure you that's not the first (nor the last) post I've misinterpreted icon_razz.gificon_lol.gif .
post #19 of 51
One last thought from me then I'll go back to lurking... Why on earth, if the cake was leaning and THEN falling, didn't she try to save it??? I mean, if I had a $500 cake and I saw that it was LEANING and even remotely possibly going to fall, I would have pre-empted it and laid it down on it's side so that it wouldn't fall off the table. or take it to the kitchen so they could start plating it. I mean, 1 1/2 hours into the party, I"m sure enough people saw it standing and thought it was cool and so forth, that she would have gotten her rocks off anyway... If the Hitachi people were SO close, they really should have said something about it leaning. So, BDRider, you should sue the Hitachi people for being SO neglegent and ALLOWING your masterpiece to fall. THey have big bucks!!! Mental trauma and so forth... Think about it!!!
Eat Smart... Eat Cake!!!
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Eat Smart... Eat Cake!!!
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post #20 of 51
I don't know how I missed it until now, but I just read the last two pages and I would like to ensure 'staceyssweettreats' understands no one meant to make her feel bad. I agree that sometimes the meanings or intents of the postings are often misinterpreted. Personaly I would like to apologize if my response made you feel in any way 'unwelcomed' - absolutely not the intent - sometimes I like a good debate and don't mean to hurt anyones feelings or put you on the defense by it! icon_redface.gif Don't ever feel like you need to delete or not respond to any postings - you're here and a part of the CC family - whether we agree together or not.

Just don't threaten to sue one of us icon_wink.gif ! icon_lol.gif

Sorry I didn't read those posts until now, I really hope you don't go anywhere! I guess after enough posts (here and other forums) you develope a bit of a ' tough skin', just remember at CC no ever intends to hurt your feelings or 'attack' you - we're all cut from the same cake here. thumbs_up.gif
post #21 of 51
mommyle, that is a really good point. If she noticed or it was brought to her attention that the cake seemed to be leaning I would think she would ask the kitchen to begin serving it before anything happened.

rider, there have been a lot of good points made. You may want to go through this post and make notes.
legal, not legal, I don't care
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legal, not legal, I don't care
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post #22 of 51
bdrider,

I think you are making a very smart and professional decision. It would be wonderful if this situation could turn out fair and even, but that is not life. I personally believe you made the right decision. And I am also one to think that payment should be made via certified check. Acting in the most professional manner possible is the best thing for your business icon_smile.gif Others that attended the party know of this experience, and it will speak of your professionalism more for them to hear you offered a partial refund via check as opposed to via boxes of pennies.

Karma will get this lady, don't you worry about that. icon_wink.gif

As for the settlement, I'd offer $150, and if she counters offer $150 + tip. Good luck!! thumbs_up.gif
post #23 of 51
ok...where is bdrider?? and what is her name?? I am dying to know if anything happened today!? icon_cry.gif Please tell us! icon_wink.gificon_lol.gif
It's not "just" cake...it's my life!
WI State Representative for Icing Smiles...start 'Baking a Difference" today!
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It's not "just" cake...it's my life!
WI State Representative for Icing Smiles...start 'Baking a Difference" today!
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post #24 of 51
Quote:
Originally Posted by pottedmeatchunks

bdrider,


Karma will get this lady, don't you worry about that. icon_wink.gif

thumbs_up.gif



Not soon enough to suit me....... icon_lol.gif

Diane
Lord, If you can't make me thin, please make my friends fat.
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Lord, If you can't make me thin, please make my friends fat.
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post #25 of 51
Her name is Brenda icon_biggrin.gif
post #26 of 51
If this hadworked at the country club I worked at for nine years there would be a little bit of an investigation. For one...SURELY a floor plan between the establishment and the customer was planned. If indeed it was that means that everyone knew where the cake was going to be located and she should have signed an "agreement" form. That would basically get the establishment off the hook for damages. YOU should NOT be on the hook anyway...at all! You put it where she asked....either the band or her guests are responsible. I am sorry to hear you are going through this. Best thing you can do....pray about it and turn it over to The MAN!
post #27 of 51
DH reminded me that I DID do a CSI on a wedding cake ! A couple of years ago a friend who owns a restraunt/banquet facility had me pop down to look at a cake that had collapsed during a reception. OC the bride was flipping out and blame was being placed on the hall.

Turns out it was the bakery. This FOUR tier, 4inches per tier, chocolate ganache stacked wedding cake had NO plates, NO supports, NO dowels, NO straws, and it was 80+ degrees.

Still waiting to see crazy cow's photos. Waiting for her to claim there was no camera there.
bordercollie3 - ebay
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bordercollie3 - ebay
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post #28 of 51
ok...what happened here! icon_confused.gif The thread just died! icon_cry.gif I wanna know what happens next! icon_lol.gificon_lol.gif

I hope that everything is all right with Brenda!??
It's not "just" cake...it's my life!
WI State Representative for Icing Smiles...start 'Baking a Difference" today!
Reply
It's not "just" cake...it's my life!
WI State Representative for Icing Smiles...start 'Baking a Difference" today!
Reply
post #29 of 51
Maybe she's counting pennies icon_smile.gif
bordercollie3 - ebay
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bordercollie3 - ebay
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post #30 of 51
Quote:
Originally Posted by CreationsByCaryl

Maybe she's counting pennies icon_smile.gif



ROTFL icon_biggrin.gificon_lol.gif
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