That was TOO funny! I have to laugh at your post title though. How do we know she DIDN"T read it back to her? LOL
I can just hear the conversation.
customer: It needs to say 'Best Wishes Suzanne, and underneath that, We will miss you"
Baker: Okay, so Best wishes Suzanne, Under Neat that, We will miss you.
Customer: Yep, that's it.
Baker: Okay, we'll have it ready for you on Thursday.