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Cheapa$$ mother!!!

post #1 of 43
Thread Starter 
My daughter has several friends who are turning 16. We are in an area that SOME of the kids have very elaborate parties and some do not...I would fall into the "do not" category, but will have a larger party than normal probably at home as many of her friends have.

That being said...the mother of one of her best friends called me a couple of weeks ago and ordered a cake. I told her because it was for "Misty" I would give her a great discount. She said NO-absolutely not. She knew this is "what I do now" and wanted to be sure Misty knew SHE had bought and paid for it. I asked her what she would like. She said she just wanted me to use my imagination and make it extra special and to just bring the invoice.

I know this girl VERY well and had taken special time to make it perfect for HER. Not everybody would have liked it, but I knew she would love it. She's totally into fairies and the colors black, green, and purple. She doesn't like anything too "girly". I made a fairy out of fondant (thanks for the tutorial btw Liis!!!) and it completely matched her personality. I walked to the door with it and Misty got teary eyed and just started yelling, "OMG I LOVE IT I LOVE IT THANK YOU SOOOOO MUCH!!!!!"

Her mother looked at it and told me how great it was, how she couldn't believe I made it SO terrific for Misty. She followed me out the door with her purse. I started to hand her the invoice and she actually said, "Oh, about that...well, I went to the video store and got so many movies and I bought so much food and stuff (hot dogs and chips!) for all of these kids. I saved out $15 for you...I mean, that's how much I'd pay at Costco."

I didn't even know what to say. If it were anybody else I would have thought twice about marching in and taking the cake back. I LOVE this girl...it's her mother I'm not crazy about. The thing is that I would have felt better putting so much time and love into this cake and just giving it to Misty as a gift. Instead, I now feel like I was slapped in the face. I wasnt about to cause a scene with all of the kids there or say anything that would make the mother go back in and say something to all of the kids. I again tried to hand her the invoice and she said, its okay, I dont need a receipt.

I took her measly $15 that did not even cover my supplies and walked away. Im so glad she really saved a lot of money back for something extra special. Thanks for letting me ventthats all Im really doing! I know I can't or won't change things NOW, I am just so disgusted that a mother would let those words come out of her mouth. She doesn't have a clue. thumbsdown.gif
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Sometimes I wish my hubby were a cookie. Then when he ticked me off I could just bite off his head.
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post #2 of 43
That is just HORRIBLE ! BUT... you did the right thing..... Be sure to tell Misty that is was your GIFT to her....... I cannot believe some people !
post #3 of 43
I'm going to let Indydebi have this one!!!!!!! lol

Again, age and mouth gets me in so much trouble.

I do respect you for not wanting to hurt Misty's feelings and cause a scene. I agree with you there.

Lu
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Don't tell your God how big your problems are--
Tell your problems how big your God is!!!
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post #4 of 43
I'd find a way later to give the woman the invoice, just so she knows what a "DEAL" she got.
"Let your legacy not be the stupid forgettable dandruff of life but that you LIVED. That you were here and that people remember YOU in all your wonderfulness. Not your stuff. Because stuff is forgettable." - - Jackie (a blog writer from Canada)
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"Let your legacy not be the stupid forgettable dandruff of life but that you LIVED. That you were here and that people remember YOU in all your wonderfulness. Not your stuff. Because stuff is forgettable." - - Jackie (a blog writer from Canada)
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post #5 of 43
That was very sweet of you...for Misty. However, I'm afraid I would have said to "mom" that you would consider the $15.00 as a down payment and she could get the rest of the money for the cake to you within a week.

Always talk about budget first, then if you want to give them more than what was discussed, that is YOUR perogative...Not theirs! Do not sell yourself short. This mom will tell the other moms how she got this extraordinary cake for $15.00 and they will try to pull it off again when they want a cake for their daughters.

Again, people do not realize the time and effort that go into cakes! I started asking, "Do you have a budget for the cake? What price range are you looking for?" That way I can keep the design limited to the price or give them a little something extra because I wanted. Or I give them 2 options...a lower price cake or something more extravagant.
I can do all things through Christ who strengthens me.

"Quality Cakes Aren't Cheap and Cheap Cakes Aren't Quality"

It's not "just cake!"
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I can do all things through Christ who strengthens me.

"Quality Cakes Aren't Cheap and Cheap Cakes Aren't Quality"

It's not "just cake!"
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post #6 of 43
OMG! Some people's kids!

You did it right I think. I would take the invoice, remark it in my handwriting to subtract the $15.00, showing the balance highlighted.

Then stamp it paid in full....
Give it to the mother.
Give the daughter a beautiful birthday card (it's great if you can make a personalized one with her cake on it as a memory card) wishing her a happy birthday and telling her how pleased you were to have been such a part of her special day. In future, don't deal with her mother directly.
post #7 of 43
icon_surprised.gificon_surprised.gif That is the worse thing ever...I know from past experience also. I once set a price for a customer to then recieve the $ in a thank you card which was $10 less then what we had agreed upon when she had ordered it. I have learned so much since then...Hopefully you will also....That's what happens to kind people like us we get taken advantage of. Best wishes. thumbs_up.gif
post #8 of 43
Well,you said you'd "give her a great discount." You say you would have felt better just "giving it to Misty as a gift." I'd return the $15 to the mother saying "I hope Misty enjoyed her gift." Next time she wants a professionally done cake, be professional--quote a definite price and get a signed contract. Consider it an "educational opportunity" and move on.
post #9 of 43
Geeze! Some people. This is how I would handle it from where you are now. I would return the $15 with a note and an invoice. Invoice would have the actually cost of the cake and would be marked Paid in Full. The note would read that the cake was a gift.

What I would do in the future: never take an opened ended order. All prices and description of cake stated and agreed upon before order is started. This is how business is conducted, plain and simple. Never assume... what is a lot of money to you, may or may not be a lot of money to some one else.

If this is a business to you, work it like a real business. People will be less inclined to try and take advatage of you.


Minette
post #10 of 43
It still surprises me how "friends" are the first to take advantage of us. That was kind of you to make her cake as a gift and I agree the $15 was a slap in the face. What if the cheap mother had paid you first and taken $5.00 to the store and told them she wanted to buy all that food and she had set aside a whole $5 bucks for them? They'd look at her like she was a moron(which she is) and send her on her way with $5 worth of food. Some people! I'm sorry she insulted you as it was a cute cake.
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post #11 of 43
Quote:
Originally Posted by mgdqueen

...She said she just wanted me to use my imagination and make it extra special and to just bring the invoice....



This was extremely rude of the mom, but the mistake was to agree to just bring the invoice. Always discuss and agree on the price upfront. If you don't, you will never get paid what you are worth. Personally, I would not have accepted the $15 and just let the mom and birthday girl know that this was my "special gift" for her.
post #12 of 43
Unfortunately, you're asking to be taken advantage of when you don't have a contract with a price set in stone before you bake the cake.
post #13 of 43
Quote:
Originally Posted by spring55

... what is a lot of money to you, may or may not be a lot of money to some one else.



Truer words were never posted!!!

My in-laws, god luv 'em, were telling us that they went to dinner one night and it cost (gasp!) FIFTEEN DOLLARS for the two of them!! Holy cow, I leave tips bigger than that!

Heard a story about a girl getting married and her parents told her they had been saving money back for her wedding their whole life so she could have a nice one. At the 11th hour, she finds out that they had a whopping $3000. To THEM, that was a fortune. (The groom's father came thru with the money to cover the wedding for them.)

You've already rec'd good advice about ALWAYS give a price in advance. Most of the problems I read on here about price disputes usually start out with "I never gave them a price up front and then they seemed surprised when I told them the price!" well, duh!! dunce.gif

These people are "cake civilians". All they know is what they see at walmart/costco. They've NO IDEA what a custom designed cake is worth. It is OUR job to educate before the fact .... not when you walk in the door with cake in hand. I don't care how often they give you free range to do "whatever" .... you give them a price BEFORE you even buy the supplies.
post #14 of 43
Thread Starter 
Girls, you are all absolutely right-I will take the blame for not telling her an actual price. The funny thing is that since she wouldn't accept the invoice, it's like she already KNEW she wouldn't be able to pay for it. It's funny, since I had mentioned I would give her a big discount and if she had accepted that offer, would she have only given me $5?? icon_biggrin.gif

I'm really glad Misty was thrilled and I love the idea of sending her the invoice marked paid with the actual cost. I might just do that. My neighbor just called me to tell me how great she thought the cake was...I asked her how she saw it. Her daughter went to the party too and the mother actually came out to the car and told my neighbor she HAD to come in to see the cake. She better NOT have told anyone that I made it for $15! I will not let it happen again!!
Sometimes I wish my hubby were a cookie. Then when he ticked me off I could just bite off his head.
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Sometimes I wish my hubby were a cookie. Then when he ticked me off I could just bite off his head.
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post #15 of 43
Quote:
Originally Posted by mgdqueen

She better NOT have told anyone that I made it for $15! I will not let it happen again!!



That could be the door you need to get the invoice to her. Let her know that you gave a BIG discount to her and no on else would ever get that cake at that price. ".....so if anyone asks, please tell them the actually price was $xxx.xx, (as shown on the enclosed invoice)".
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