Help! My Customer Is Being So Difficult!

Decorating By DelectableCreations Updated 8 Aug 2007 , 7:09pm by DelectableCreations

DelectableCreations Cake Central Cake Decorator Profile
DelectableCreations Posted 7 Aug 2007 , 10:36pm
post #1 of 26

I'm going completely nuts with this order I have next week. The woman wants a Skydiving theme for her son. First she wanted a cake... then she wanted a small cake and cupcakes... now she only wants cupcakes! Which was FINE.... because I could still do the idea we had agreed upon. I was going to use my airbrush to make a sky scene along with some whipped icing for clouds, and some cute little paratroopers i ordered to put on each cupcake... well now she only wants cupcakes.. but she wants CHOCOLATE icing. I told her that having choc. icing would make it very difficult to create the sky effect since brown + anything = BROWN.but she doesn't seem to get it.

So now.. after all this complaining, i'm asking for some help with all your creative minds on how to fix this disaster. I was thinking that maybe I should put choc icing thin on the top of the cupcake..and then maybe put blue fondant over..and make clouds,etc on top the cupcakes.. but i'm not sure how i think that is going to look (certainly not how i imagined the original idea coming out Crying or Very sad )

please please help me think of something creative and nice looking! i'm beyond stressed out and she wants to know a.s.a.p what i came up with... i'm at a total loss!

THANK YOU FOR YOUR TIME AND ALLOWING ME TO WHINE! Laughing ALL SUGGESTIONS WILL BE GREATLY APPRECIATED

25 replies
leily Cake Central Cake Decorator Profile
leily Posted 7 Aug 2007 , 10:44pm
post #2 of 26

Could you use the chocolate frosting as a filling instead? And then maybe a white chocolate frosting for the top? This way you could air brush it blue and still have a lot of chocoalte in there.

DelectableCreations Cake Central Cake Decorator Profile
DelectableCreations Posted 7 Aug 2007 , 10:50pm
post #3 of 26

i suggested that and she said that her son is kind of a "purist" and she doesn't want him having all that sugar. haha. i'm telling ya.. CAN'T WIN

missnnaction Cake Central Cake Decorator Profile
missnnaction Posted 7 Aug 2007 , 10:51pm
post #4 of 26

or maybe use chocolate transfers

DelectableCreations Cake Central Cake Decorator Profile
DelectableCreations Posted 7 Aug 2007 , 10:52pm
post #5 of 26

choc transfers in what way? the sky?

Doug Cake Central Cake Decorator Profile
Doug Posted 7 Aug 2007 , 10:53pm
post #6 of 26

"i'm sorry, ma'am. But I can no longer fulfill your request and am canceling your order."

not worth the headache.

dezzib27 Cake Central Cake Decorator Profile
dezzib27 Posted 7 Aug 2007 , 10:54pm
post #7 of 26

you could ice them chocolate and try a pouring fondant on top of that.......

missnnaction Cake Central Cake Decorator Profile
missnnaction Posted 7 Aug 2007 , 10:56pm
post #8 of 26

The entire scene... or, the clouds, the paratroopers...whatever your scene was gonna be....

But, I agree with Doug..

You have a lot of patience...Good luck

DelectableCreations Cake Central Cake Decorator Profile
DelectableCreations Posted 7 Aug 2007 , 10:57pm
post #9 of 26

haha doug i'm liking your idea the most! haha i'm just really over it completely. if i hadn't already ordered the paratroopers for the cupcakes, etc. i probably would tell her i couldn't do it. but i've already invested money in that and a few other things. as well as catering the event.. yikes this is a headache!

cwcopeland Cake Central Cake Decorator Profile
cwcopeland Posted 7 Aug 2007 , 10:58pm
post #10 of 26

Doug-

You really should charge an hourly rate on your advice. You'd save me so much money on a therapist.

Elizabeth19 Cake Central Cake Decorator Profile
Elizabeth19 Posted 7 Aug 2007 , 10:58pm
post #11 of 26
Quote:
Originally Posted by DelectableCreations

i suggested that and she said that her son is kind of a "purist" and she doesn't want him having all that sugar. haha. i'm telling ya.. CAN'T WIN





icon_confused.gificon_confused.gif Does she know what chocolate consists of? icon_confused.gificon_confused.gif

How about the paratroopers landing in mud... hehe. Or you could smooth out the choc bc (for the ground) and use a grass tip for little tuffs of grass here and there, with the paratrooper in the center? Thats about all I can come up with. icon_smile.gif

scgriffiths Cake Central Cake Decorator Profile
scgriffiths Posted 7 Aug 2007 , 10:58pm
post #12 of 26

Could your little paratroopers perhaps be landing on dirt with a few tufts of green grass?????

julzs71 Cake Central Cake Decorator Profile
julzs71 Posted 7 Aug 2007 , 10:59pm
post #13 of 26

you...O.K. That is going to be 75 cents more per cupcake.
Her...But WHY!!!
You...Unless you want your sky divers diving into shi# then I have to add more to it.
Her...O.K. You do whatever you want. We don't need chocolate icing
You...O.K.
Done deal.

tincanbaby Cake Central Cake Decorator Profile
tincanbaby Posted 7 Aug 2007 , 10:59pm
post #14 of 26

Make your frosting two-tone browns, like camouflage fabric. You could still use your little paratroopers.

missnnaction Cake Central Cake Decorator Profile
missnnaction Posted 7 Aug 2007 , 10:59pm
post #15 of 26

oh, you've already gotton supplies.. sorry.. didn't know that.. could you use white icing and flavor it chocolate with loran's oils/flavoring..

Ironbaker Cake Central Cake Decorator Profile
Ironbaker Posted 7 Aug 2007 , 11:01pm
post #16 of 26

1. If you do fondant or poured fondant over choc BC, make sure she gets charged for that extra.

2. Chocolate icing and the paratroopers and call it a day.

3. Chocolate filling as suggested and then regular on top to airbrush.

4. Original idea of regular BC and no chocolate - or choc cupcakes?

Purist? All that sugar?? Hello honey, you're ordering cake!

What's the difference if it was on top or in the middle?

I'm with Doug, more hassle than it's worth but I understand when you've already invested money. Don't let her continue to run the show. Give her a couple of options and she has to choose or find something else.

missnnaction Cake Central Cake Decorator Profile
missnnaction Posted 7 Aug 2007 , 11:02pm
post #17 of 26

Beth19 and scgriffiths, that's a great idea...

ccaluda Cake Central Cake Decorator Profile
ccaluda Posted 7 Aug 2007 , 11:12pm
post #18 of 26

How about using white chocolate icing. Did she specifically say she wanted milk or semi-sweet chocolate?

leily Cake Central Cake Decorator Profile
leily Posted 8 Aug 2007 , 12:31am
post #19 of 26

Duplicate Post

http://forum.cakecentral.com/cake-decorating-ftopict-448283-.html


Jackie & Heath's view on bump, save and duplicate posts:
http://forum.cakecentral.com/c.....7983-.html

alimonkey Cake Central Cake Decorator Profile
alimonkey Posted 8 Aug 2007 , 4:14am
post #20 of 26

Here's what I posted on the duplicate post floating around out there:

I am reminded of a story that my mother has told me. More than once, I might add.

Back when I was a small child of almost 6, I had a dream. It was a lovely dream of a birthday party Party with all my closest friends. And cake. A Cinderella cake. Princess My wonderful mother (WM) shared this dream and we ordered a Cinerella cake from a bakery. WM had a vision of Cinderella in her white gown, with white horses, on a snow white cake. WM's DD had a vision of her own. Chocolate icing. "But Cinderella can't ride in her carriage through the mud," said WM, "she'll get dirty." "I want chocolate icing" argued the spoiled princess, er, me. And so, the WM, being, after all, a WM, sacrificed her vision of a white Cinderella cake so that I might have a Happy Birthday after all.

The End.

The moral of the story is: it could very well be the child insisting on chocolate icing. Bummer for the decorator. Heaven for the child.

And here's what I'm adding to this one that I should have added to the other:

It's also all about perspective. When you see skydivers from the ground, they're surrounded by blue sky. When you see them from above, as the perspective of your cupcakes would mimic, the background is, well, the ground. No problem! thumbs_up.gif

melysa Cake Central Cake Decorator Profile
melysa Posted 8 Aug 2007 , 4:25am
post #21 of 26
Quote:
Originally Posted by tincanbaby

Make your frosting two-tone browns, like camouflage fabric. You could still use your little paratroopers.




i think that this is the perfect alternative to giving this lady and her order the boot.

you could put the different toned chocolate icings in a piping bag and give it a big swirl with the 1M tip (if you have it) or have two different bags and kind of camo squiggle it on then smooth it out with a viva towel so that its smooth. add the paratrooper. camo...paratrooper. it fits.

jarjarmom Cake Central Cake Decorator Profile
jarjarmom Posted 8 Aug 2007 , 4:42am
post #22 of 26

What if you airbrushed the icing black and made a landing strip for the skydivers to land on "x" marks the spot kind of thing. You coul even use some wire(or a piece of spaghetti) to suspend one or more of the paratroopers to look like he is coming in for a landing.

jlh Cake Central Cake Decorator Profile
jlh Posted 8 Aug 2007 , 4:50am
post #23 of 26

I'll bet you anything, even if you do come up with a good solution, she'll want it changed before next week!! People like this don't give in that easily. Doesn't want too much sugar in a cupcake??? Give us a break! i agree with some of the others...chocolate icing, 1m tip, paratrooper on top. Good luck.

cakesbyanh Cake Central Cake Decorator Profile
cakesbyanh Posted 8 Aug 2007 , 4:56am
post #24 of 26

I like Beth19's idea of grass on top the cup cakes. Perhaps you can make some clouds with gumpaste or RI on wires and stick them into the cupcakes. That way you can still have clouds and she can have chocolate under the grass.

melysa Cake Central Cake Decorator Profile
melysa Posted 8 Aug 2007 , 7:23am
post #25 of 26

i think alot of the ideas suggested are good asthetically, but it just seems like WAY too much work for such a fussy customer. unless she is paying you several (YES, SEVERAL) dollars per cupcake, i wouldnt even touch the thought of extra decoration.

DelectableCreations Cake Central Cake Decorator Profile
DelectableCreations Posted 8 Aug 2007 , 7:09pm
post #26 of 26

wow everyone thank you thank you thank you for all of your help!! you have definitely given me some WONDERFUL suggestions. i appreciate it more than you know!!!

thanks again! i'm going to suggest some of these things and if she STILL decides those aren't what she wants.. then i'm just going to tell her that i can't do them. not worth the headache!

Quote by @%username% on %date%

%body%