The directions say to remove the backing before printing, but everyhting else I've read says to remove the backing after printing. What do you all do ???

I've always removed it after. It keeps the paper the right size so the printer can catch on to it and it keeps pieces from breaking off in the printer. I can't say 100% though. You might have something different than what I've worked with.

Peacock, I don't have an answer for you, sorry, but I have a question. Are you using the frosting sheets? I recently bought a dedicated printer but haven't gotten the edible ink cartridges and sheets for it yet. I thought the frosting sheets didn't have the backing. I'm nervous about all this until I get the stuff and actually try it. I also hope I'm not making a mistake getting into it. I just see so many possibilities with the edible images. Hope you get help you need. But of course you will here.

carolann,
the frosting sheets do have a backing to it. after you print the image you let it dry and then peel the backing off. i use my edible image printer a lot!!

Thanks Diane! I just need to get the stuff and jump in there and do it.

I remove mine after .. I had a lot of probs w/mine and had several sheets to tear .. I pop mine in the freezer for about 10-15 minutes.. I worked my hand under it while still in the freezer until I got it completely loose from the sheet .. then went straight to my cake and placed it quickly... I keep my house very cool but for some reason, mine wanted to melt really fast .. good luck with yours peacockplace!!

I remove mine after too...I'm surprised they are saying to remove it before now. Seems like it would be difficult to print within the measurements of the frosting sheet and what about small rounds? Can you point me to where it says to remove before? I'm interested to see the reasoning. I think removing before would also cause the printer to get sticky over time. The frosting sheets are so fragile too...I just can't imagine removing the backing before printing.

To remove the sheets easier, you can blow dry them for a few minutes. They'll come right off the backing.

I know.. I removed one and tried to print. To paper wouldn't stand up. There's no way it would have printed. I did it with the paper attached and it worked great and removed form the paper just fine. I'll find the link for the directions and post it when I get a chance.

When I received my first order of frosting sheets from KopyKake the directions that came with the frosting sheets said to remove the backing first. I felt like this would not work so I left the backing on, and it worked great. I did have to place the image in the freezer for about 10 minutes before I could get the backing off. It then came off perfectly.

I found the instructions on their site. They're instructing all US customers to remove the backing sheet before printing because of the problem we're having with removing the backing sheet after printing. I have a feeling they're going to be receiving a lot more complaints from people trying to print without the backing...this bad advice is second only to Sugarcraft's advice to dry frosting sheets in the micro on defrost...turns frosting sheets into shrinky dinks! The reason frosting sheets don't want to peel away from the backing is because they're not dry. They should re-emphasize ways to dry the sheets rather than advising customers to print without the backing.