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I kinda feel weirded out....happen to anyone else?

post #1 of 16
9/19/06 at 7:41pm
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I just got my equipment back from the girl who hired me to make a replica of her mom's wedding cake. I had been hoping to be home when she left it, so I could ask if she was surprised, did they like it, etc.

But it was just sitting on my front step in a garbage bag (that I provided) when I got home.

So I feel a little weird...maybe it's because I'm just starting out? I've always been around to see the results of my cakes, meaning been there when they are eaten. I can eavesdrop and hear the honest remarks. I know pretty much how they are received. Now I just have to assume that if they don't complain they were satisfied, right? Feels weird. I guess I'll get used to it. Am I the only weirdo, or has this happened to anyone else?
Fall down 7 times....get up 8
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Fall down 7 times....get up 8
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post #2 of 16
9/19/06 at 7:47pm
No it has happend to me, i worry a lot about the customers opinion about the taste, if they liked the design, and i keep thinking if they really meant it when they say " it's really pretty" ... so yes i also have felt it!
There's nothing like a smile and a good cake ...
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There's nothing like a smile and a good cake ...
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post #3 of 16
9/19/06 at 7:47pm
Every time I set up a wedding cake and leave the reception site I always wonder what the bride and groom will think when they first see it. Sometimes I get feedback about my cakes and sometimes I don't. It's so much harder when you don't know the person personally that you are doing the cake for. I just assume that no news is good news. icon_biggrin.gif
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post #4 of 16
9/19/06 at 7:47pm
I have had this happen too & it annoys me. I have not made a wedding cake. But I have made a few cakes that noone says anything icon_confused.gif about it.

Maybe its just me icon_redface.gif But I NEED feed back.

I made my sister here bday cake Saturday & she ate it right there in front of me & did not tell me thank you its gross, yummy or not even a HINT.

Man it makes me MAD!!! icon_evil.gificon_mad.gificon_mad.gificon_mad.gificon_mad.gif

She did not even appreciate it icon_cry.gif

No more cake for her, Mark my words!!
Cake minds think alike.
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Cake minds think alike.
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post #5 of 16
9/19/06 at 7:54pm
I've never had that happen. But, I would feel the same way that you do, if it did. I bake and decorate with anticipation of reaction. I enjoy the comments as much as the $$$.

Maybe after things settle down for the bride, she'll call or send a note.
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post #6 of 16
9/19/06 at 7:58pm
Me too!! I need the feedback. It's another way to grow. But when I do get feedback it is kind of general and I don't feel right trying to pull details out of people without seeming like I'm fishing for more compliments. I really want feedback..good or bad to help me to improve what I do.
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post #7 of 16
9/19/06 at 8:01pm
I am just starting out also and have the same thing. I get really nervous waiting for the customer's reaction! I have even considered sending along a survey with a SASE asking about decorations and taste, etc.
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post #8 of 16
9/19/06 at 8:03pm
Yeah I just did two wedding cakes and haven't heard back...except one lady, when just my dh was home, returned the cake board (she didn't have to) and since she was not the bride, she was like "You make cakes from your HOUSE?" My dh wasn't sure if she thought it was dumb or not. She did say the cake was good.

Otherwise haven't heard from that bride or the other bride.

I often hear back from party cakes but even those sometimes I don't, or sometimes I have to send a quick email and make sure all was fine before I hear back.
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post #9 of 16
9/19/06 at 8:07pm
I, too, enjoy hearing how they liked it. If I am not at the wedding, I always send an e-mail to the bride to follow-up to see how her special day was. Then, I always add a "I was also wondering how you and your husband liked the cake". I have always received a response. It kills 2 birds with 1 stone, I have followed-up and I have received feedback. I also follow-up on other special occasion cakes.
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post #10 of 16
9/19/06 at 8:15pm
What about doing a feedback card? Send some thank you type card that says, since I was not there to see you eat it, what do you think? I know that some of you are more poetic than I.

Just a thought.

Stephanie
Beggin for Cake
www.begginforcake.com
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Beggin for Cake
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post #11 of 16
9/19/06 at 8:25pm
OK I am sick I know it! icon_cry.gif If I haven't heard from a party cake I will call and say I am still trying to figure out if I calculated the right amount of cake servings- was there enough-too much left over- OK SO I LIE. But usually they will give feedback then.

Weddings- I offer to cut and serve(price built into the cake) IF declined. I will make copies of the pics and call later explaining that I have copies of the cake pics to mail them -did the address change? And that will spark a conversation.

I don't do this for the money I do it for the enjoyment of knowing someone liked what I did. And I NEED to know if they did like it.
My 14 year old golden fur baby. If you think this is funny you should see the rest of the baby album!
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My 14 year old golden fur baby. If you think this is funny you should see the rest of the baby album!
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post #12 of 16
9/19/06 at 10:41pm
I always email a special congratulation note and just say that I hope they enjoyed their cake and thank you for using Cakes on Demand. I almost always recieve a response I send it about a week after the wedding. If I don't here from someone it doesn't bother as much as it use to. No news is good news.
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post #13 of 16
9/19/06 at 11:00pm
Haven't really sold cakes yet. Only to friends and family. But if i try something new like frosting Ect. I want feed back. So this weekend I made a cake for my niece for her birthday. She turned 12 and I put dolphins on the cake when she saw it she loved it. But what I wanted to know was how it tasted. When they didn't call to tell me how it was I was on the phone calling them to find out how it was. They haden't eaten it yet. So a few hours later i got the call with seal of approval. The B-Day girl had the huge piece with the dolphins on it. But if I ever do cakes for someone else I will pull all my hair out trying to find out did it taste good or did they like the way it looked??? I will be crazy I guess I need to do more for family so I can work out my problems icon_wink.gif They will love me for it I am sure icon_wink.gif
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Visit my website to place orders and register to win free candles
www.yourconnection4.scent-team.com

Independent Distributer of Mia Bella's Candles
and COMING SOON Bella Beauty Line
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post #14 of 16
9/19/06 at 11:12pm
YES FEEL THIS WAY ALL THE TIME!!!!
" Dreams that do come true can be as unsettling as those that don't "
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" Dreams that do come true can be as unsettling as those that don't "
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post #15 of 16
9/20/06 at 2:19am
What i do is after the function/occasion, I send out an email to see if all was okay. Most people are impressed that I took the time to send the email. In this way I know how the cake was. Whether they are honest or not I will never know but I suppose proof is in the pudding and I'm always getting reorders and referrals.

Hope this helps. icon_smile.gif
It's easy to have a complicated idea.
It's very very hard to have a simple idea.
Carver Mead
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It's easy to have a complicated idea.
It's very very hard to have a simple idea.
Carver Mead
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