I don't think it will ruin your reputation, but they had no right to do that. I feel this is all the bride's fault! She never told you about flowers. And if she wanted a topper from you, how did she end up with one from the florist too? Adding flowers is one thing, but to actually remove the monogram topper the bride obviously ordered made me mad! You should have asked the bride why she ordered a topper she never planned on using!
I liked you cake much better. Who do I feel the worse for here? Those poor SINGLE ROSES stuck in the side of the cake. I'm suprised they did't wilt from embarrasment!!!!!!!!!!!!!!!

It turned out ok, but topper was was too big, and those poor roses!

At least the bride liked it, or at least she said she did. Makes us all think long and hard what needs to be in the contract!!!!!!!!!!! Thanks for sharing you nightmare with us.