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Duncan Hines strikes again!

post #1 of 93
6/10/07 at 4:29pm
Thread Starter 
I know, I know. A lot has been said about the problems people are having with duncan hines cake mixes but this is the first time it has happened to me. I have made 2 different cakes today from 2 different DH mixes using the super enhanced cake formula recipe and both of them have sunk in the middle, never rose. Almost as flat as it was when I poured the batter in the pan. icon_mad.gif Now, I have to make a special trip to the store tomorrow to buy more mixes and ingredients and I'm not talking just a short little jaunt down to the corner grocery store. It's a 30-mile round trip, and that's just to the little grocery store in the closest town! If I was to go to the closest walmart, it would be a 60-mile round trip. I am so mad at DH! I have always used their mixes and have never had any problems. Which should I use, betty crocker or pillsbury? Once I accidentally grabbed some betty crocker mixes by mistake and they seemed to turn out pretty good. I've never used pillsbury.
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post #2 of 93
6/10/07 at 4:43pm
I've always used the betty crocker never had a problem with it. Sorry to hear so many people are having a difficult time with DH. I'm sure they'll fix whatever the problem is once they notice a drop in sales.
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post #3 of 93
6/10/07 at 4:45pm
lanesmom, funny you should mention this. I have always used DH's cake mixes and just today, baked several cakes. Dark choc fudge sunk in the middle and the lemon didn't rise. I doctored them for stacking, but very disappointed. Will follow this thread to see what others say. Thanks for bringing it up.
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post #4 of 93
6/10/07 at 4:59pm
I've always used DH but recently I've been having problems too. Mine are rising ok but then the tops of my cakes have been breaking open a lot. I wonder if maybe we should all email them and let them know - ask what they've done to change everything otherwise how do they know?
"A balanced diet is cake in each hand!"
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"A balanced diet is cake in each hand!"
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post #5 of 93
6/10/07 at 5:10pm
I perfer Pillsbury because I think it is a little moister due to the pudding they add to their mixes. Although there are some of the doctored up cake mix recipes that ask for mixes without pudding. I guess it all depends on what recipe you are doing. Sorry to hear your having problems. It never happens when you have extra mixes or extra time icon_cry.gif
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post #6 of 93
6/10/07 at 5:16pm
I always use DH never have problems......
No Cake is too pretty to eat!

Paula M Surrette
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No Cake is too pretty to eat!

Paula M Surrette
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post #7 of 93
6/10/07 at 5:37pm
Been using DH for years and no problems. In fact just did very large dark chocolate fudge in my photos for grooms cake on Friday. It rose above the pans and I had to level out. I always use a flowernail in the center no matter what size cake I' m baking and bake at 325.
Pam

http://www.myspace.com/granpam47
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Pam

http://www.myspace.com/granpam47
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post #8 of 93
6/10/07 at 5:41pm
Quote:
Originally Posted by psurrette

I always use DH never have problems......






Ditto!!!
Matt 18:20 "For where two or three come together in my name, there am I with them."

Pray wherever, whenever!
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Matt 18:20 "For where two or three come together in my name, there am I with them."

Pray wherever, whenever!
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post #9 of 93
6/10/07 at 8:30pm
Thread Starter 
ladeebug, I used the dark chocolate fudge too. I usually use French Vanilla.

For those of you who say you have never had any problems with DH, I used to be the same way, until today. I was very loyal to DH but I can't afford to make 2 or 3 trips to the store to replace ingredients and bake cakes 2 or 3 different times. I always thought everyone who was having problems was doing something wrong. I guess I was the one who was wrong. : (
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post #10 of 93
6/11/07 at 12:38pm
Thread Starter 
Ok, so I went to the store and bought some betty crocker chocolate fudge mixes. I baked one up and it rose in the middle but IT STUCK TO THE PAN! I also don't think it tastes as good as duncan hines. What's a girl to do? So, I scraped it off the bottom of the pan and pieced it back together. I'm gonna use that sucker if it's the last thing I do! I have never had so much problem baking cakes in my life!
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post #11 of 93
6/11/07 at 4:43pm
I was just making a cake for my brothers restaurant...and when I took it out...Found it was ruined...Of course...DH. I wonder what it is... icon_mad.gif
Love is a many splendid thing, love lifts us up where we belong, all you need is love.
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Love is a many splendid thing, love lifts us up where we belong, all you need is love.
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post #12 of 93
6/11/07 at 4:50pm
I can't believe this topic appeared today. I have always been a very loyal fan of DH, but today I baked two cakes and they both fell! I've been baking cakes for years and never had this happen! I thought I'd done something wrong. I'm glad I'm not the only one having this problem.
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post #13 of 93
6/11/07 at 4:52pm
Quote:
Originally Posted by julesn20716

I've always used DH but recently I've been having problems too. Mine are rising ok but then the tops of my cakes have been breaking open a lot. I wonder if maybe we should all email them and let them know - ask what they've done to change everything otherwise how do they know?



I actually went on the DH website a few weeks ago and emailed them about this problem. All I received was a generic response stating that if I had a problem with their product I needed to send them the lot numbers off the box so they can "investigate." Well I didn't have the box and I wasn't talking aout one specific box, just changes to their products in general. I really meant to pursue it further because I can't stand bad customer service, but I've been busy lately and haven't had a chance to contact them again.
"For I know the plans that I have for you," says the Lord. "Plans to prosper and not to harm you, plans to give you hope and a future."
Jeremiah 29:11
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"For I know the plans that I have for you," says the Lord. "Plans to prosper and not to harm you, plans to give you hope and a future."
Jeremiah 29:11
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post #14 of 93
6/11/07 at 4:57pm
I had this happen to me too. I called them. I gave them the lot number and the girl said they did have this problem on a few different types of flavors but not the one I used. Which was the chocolate fudge one too. I'm getting a free coupon to buy another one. Big deal. What about the cost of the other stuff that went into the cake?? What about my time? What about having to rebake the whole cake over???

I will NOT buy DH anymore. I've switched and so far have been just as happy.
Joanne "It's all about the cake!"
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Joanne "It's all about the cake!"
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post #15 of 93
6/11/07 at 5:01pm
I use DH almost all the time as well..
I baked cupcakes last week and they rose real nice..when they cooled they sunk in the middle..
UGH!! Never happened to me before... and these were cupcakes!!!!
cakegal
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cakegal
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