Today was my first day at workat a bakery as a cake decorator. I was hired a week and a half ago and was told someone would call me about when to start. Well, no one ever called because they were so busy doing catering. So I took it upon myself to go in there in person 3 times!!!to find out and still no luck(no one was there for me to talk to). So I finally just walked behind the counter to hunt someone down. Anyways, I started today at 8 am. When I walk in and tell the lady at the counter that I was starting, she knew nothing about it. Neither did anyone else!!! Apparently, the owner didn't bother to tell anyone and he went on vacation for the weekend. Finally another cake decorator arrived to show me around because no one else had even a remote idea of what to show me. When she got there, she looked me up and down and walked past me...what a rude female dog. The first thing she had me do was make 12 layers of Italian cream cake which also ended up being WELL done but salvagable. She didn't show me much and I had to keep asking her ?'s to where stuff was. Half the time she was nowhere to be found because she was too busy chasing her Dennis the Menace of a son.(No offense to kids, I have 4 but he shouldn't have been there. He was RUNNING all over the place on wet floors, he was spraying cooking spray all over the KitchenAids, he was sucking the icing out of the decorating tips , and he was "sampling"the cakes(as in picking pieces out of unfrosted cakes that were being prepared for customers). Eventually I got around to decorating some cakes and ended up saving this lady's *$$. The customer wanted a little girl's bday party/flip flop/pool party theme. She started icing the cake with SOUR, room temp (made me almost pass out!) creamcheese icing. No crumb coat or anything. She smears icing and choc cake together to the point that it looks like a cookies & cream cake and then says Oh I hate when that happens. So I try to give her some advice about crumb coating (which by the way she didn't know what the heck that was) and she gets a freakin attitude!! She says well you can do it then after the cake was iced..go figure! So then I suggested that she airbrush the entire surface to cover up the crumbs. I ended up piping the flip flops and the writing and the border around the pool. Then comes the little girl party aspect of the cake.....She tries to put a Dora figurine on the cake but I stopped her. She says "Can't you pipe a girl out of icing?' (questioning my ability ) And I told her the icing's too soft. So I improvised...I took a little plastic baby figurine and piped hair, a pink bow, and a swimsuit on it & turned it into a girl. If I hadn't done this, she was going to call the customer and tell them to buy a toy and bring it in when they came to pick up the cake....I'm sorry, but I just didn't think that was doing good business. And I ended up saving her butt on 3 more cakes. Then she has the nerve to ask me to make a rose for her to put on the cake. She wants me to use the MELTED room temp icing. I told her I can't do it cuz the icing's too soft. She insisted, so I obliged. Despite the horrible condition of the icing, it came out perfect! But then it collapsedlike 20 sec. later. Towards closing time, I asked her if she knew when I was scheduled to come in again..She didn't so she calls the owner an started speaking to her in Spanish. She doesn't know that I'm very fluent in Spanish. I'm keeping it that way, so I can know what she's saying about me. So she starts blabbing to the owner about the cakes that almost burned but she didn't mention that I saved her *$$ a few times on my first day!!! or how her son's been a danger to himself and others and totally obnoxious!! But what really pissed me off was that she really downplayed my abilities as a decorator and said she has yet to see any real skills from me!!! My 5 yr old could make a better cake than her . The old saying is true..... when the cat is away, the mice come out and play. Forgot to mention, I ended up washing a sinkfull of dishes cuz I needed em to make more cakes and the DISHWASHER was nowhere to be found!!! I also had to help up someone up front cuz the cashier was nowhere to be found!!! I put in a full day's work today and I don't even know what my salary is yet! I guess I'm worried that she's made me out to be some unskilled moron to the owner already without me having a chance to defend myself. I wanted to curse this woman to he**, but I desperately need this job and don't want to start any trouble. At the same time though, If the owner's anywhere near as much of an ahole, than she can kiss my bumper too and I' ll find another job. So sorry this is so long and rambly, but I had to get it off my chest and I knew I could come here for support. Thanks.
post #1 of 120
7/15/06 at 3:48pm