Well, I have said every 4-letter word in the English language...as well as some flithy French ones today.
I iced 130 monogram cookie favours 2 nights ago for today's pickup and accidentally reversed the colours I was supposed to use!!!
The cookies were ordered as sage green backgrounds, white borders, white monogram letters and white ribbons....well I didn't check my notes and made them white backgrounds, sage green borders, sage green monogram letters and white ribbons.
I realized my mistake writing up the invoice this morning, so I called the bride and explained. She was nice about it, but asked that I now change the ribbons from white to sage green to at least get more of their colour in there. (All their table linens and plates are white...the COOKIE FAVOURS WERE SUPPOSED TO BE THE ONLY COLOUR ON THE TABLES!!!)
I had to rush to the ribbon store, buy 50 more yards for $20, re-wrap them all AND forfeit her wrapping charge of $60 to please her. So, today I lost $80 + $20 for 2 cab rides downtown and back for one cookie order.
Great...I think that works out to about $2 per hour for my stupid error! Oh well...a mistake I will never make again!
I feel your pain...sometimes I don't think about all the little incidentals when I praice cakes/cookies.
Major bummer, but you did the right thing making it right again...even if you took a loss. Take a deep breath and move on.
THIS WILL NOT HELP HOW YOU FEEL TOWARDS YOURSELF RIGHT NOW, BUT----AS YOU SAID IT'S A MISTAKE THAT WON'T HAPPEN AGAIN, AND I KNOW THAT YOU MUST FEEL LIKE YOU DIDN'T DO 100% B/C IT WASN'T WHAT THE CUSTOMER ORDERED, BUT I BET THE WORK WAS JUST AS GET AS EVER
----YOUR WORK IS ABSOLUTELY GREAT, IF I HAD THE TIME TO ADD EVERYONE OF YOUR PICTURES TO MY FAVORITES I WOULD SO INSTEAD I JUST KNOW THAT I CAN GO TO YOUR GALLERY AN GET A TON OF INSPIRATION & IDEAS FOR FURTURE WORK THAT I'D LIKE TO DO (TRY TO DO)
I'M SORRY THAT HAPPENED
So sorry this happened to you. All of your work is beautiful as I'm sure your cookies were!!! Don't let it get you down just keep on baking those beautiful cakes and cookies!!!
Thanks all! You've made me feel better. I'll post the photos when I've finished my orders on Sunday...busy weekend of 4 weddings and 3 other pickups!
I saw your cookie photos in the gallery. I have to say that it was a wonderful mess up. The cookies look awesome. I love sage!!!
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