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Furious, ticked, miffed and hurt! - Page 3

post #31 of 123
Let us know how it turns out! I'm very curious! I also agree with everyone else. No money, no cake! A contract is a contract! Good luck!
Andi
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Andi
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post #32 of 123
I would bet that the other vendors hired for this wedding are having this same conversation right now, and are considering pulling out of this hassle.

And Debi is very right, the MOB is looking for a reason not to pay. She's already insulted your professionalism, found fault that isn't there, and breached your contract.
I love someone with Autism.
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I love someone with Autism.
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post #33 of 123
I just gotta say every time I read the MOB...I automatically thought you were meaning SOB. It took me a while to realize I was thinking wrong.
post #34 of 123
Quote:
Originally Posted by CakesbyMonica

I just gotta say every time I read the MOB...I automatically thought you were meaning SOB. It took me a while to realize I was thinking wrong.



icon_lol.gificon_lol.gificon_lol.gif ha ha ha ha ha ha ha ha ha ha ha!!! icon_lol.gificon_lol.gificon_lol.gif
To find "THE RECIPE LINKS ARE HERE" thread, click on "Forums", then "Recipes" and it's the first sticky. Latest updates are on (the bottom of) page 10 here: http://cakecentral.com/cake-decorating-ftopic-625803-135.html
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To find "THE RECIPE LINKS ARE HERE" thread, click on "Forums", then "Recipes" and it's the first sticky. Latest updates are on (the bottom of) page 10 here: http://cakecentral.com/cake-decorating-ftopic-625803-135.html
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post #35 of 123
Amy ... I'm so sorry that you are having to deal with MOBzilla. I'm with everyone else ... bride(zilla?) signed a contract (legal, binding). I would call the bride and tell her that you need payment IN FULL (not a penny less) tomorrow, or the cake is a no go. Like others have said, if they do come through and pay you, make sure the check is good. Sounds like a nightmare. I almost hope they don't pay so you don't have to deal with them anymore. (((Hugs))) to you. Please let us know how this turns out.
Whatever you want to do, do it now. There are only so many tomorrows. ~ Michael Landon
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Whatever you want to do, do it now. There are only so many tomorrows. ~ Michael Landon
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post #36 of 123
Thread Starter 
Thanks to each of you for the support and advice! I've just never had to deal with a situation like this. I figured that it would happen, but NEVER did I imagine it with THIS bride. She and I have e-mailed and talked many, many times since her booking in December. I guess you never know with MOB's, though.

Update...

After many, many phone calls from the MOB and FOB (I didn't answer them...had orders to deliver/work on... I cooled down enough that I could rationally and thoughtfully e-mail the bride.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Here is a copy of what I e-mailed to the bride:

Hello so-and-so,

I spoke with your mother today regarding the balance due on your wedding order. I have to be honest that I was hurt when she said that she wanted to pay the $90+ odd dollars of the balance at delivery to insure that "the cake doesn't fall apart." I have NEVER had that happen, and go out of my way with each and every order - wedding or otherwise - to insure that that never happens. I had said that I'd be willing to work with her to pay the $90+ at delivery, but after calming down and thinking rationally, I can't do that. A contract is a contract, and the balance is due two weeks prior to the wedding date. I am a business owner, and if I make the exception for one, I have to make it for everyone. I can't run a business in that fashion.

As much as I've enjoyed speaking with and meeting you, I felt that I had to contact YOU, not your mother, as the
contract was between the two of us. I did contact my supplier and she can not guarantee that all of the supplies will be here for your wedding if I wait to order later than Monday. I'd planned to order the supplies with the balance, as with all of my wedding orders. As bad as I hate to say it, if the balance isn't paid by 5/12, you will need to find someone else to do your wedding cake, as more than likely, I won't have the needed supplies in until the Friday before your wedding. That is if I order later than Monday morning, as planned.

I hope that you understand my perspective and point of view on this situation.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
During one of the phone call messages, the MOB agreed to pay $500 and leave the remainder for the delivery for "insurance." Nope.


Less than an hour after sending this, I received a phone call from the bride herself, again, I was unable to talk...back to being angry. She apologizes for her mother and says that the situation will be handled, and that it may be Tuesday before they could have the $$$ here. Not good enough. I continue working on other orders...fuming...fussing... Another hour or so goes by...ring...ring... This time, it's the groom...$$$ has been Fed-Ex'd and will be here this morning. He "hopes that this will solve the problem." We'll see if it arrives this morning and if it's the full payment. I truly wish that I'd never, ever booked this one. I'd love to get out of doing it all the way around. However, IF the full payment is received on time....today....then, I will do the very best job that I've ever done to insure that MOB is ashamed that she'd ever said such horrible things.

Thanks again everyone!!! I'll update you when/if the Fed-Ex arrives this a.m.

Amy
Wife of Audy since 9-12-92

Mama to Ethan (7-19-96) & Gracie (11-08-00)

Proud owner of a licensed home bakery since 2006
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Wife of Audy since 9-12-92

Mama to Ethan (7-19-96) & Gracie (11-08-00)

Proud owner of a licensed home bakery since 2006
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post #37 of 123
looks like you handled it very well thumbs_up.gif

Good luck with this cake. I hope all goes well and it turns out beautifully. Hope you never have to talk to the MOB every again!
LaSombra

The phrase "working mother" is redundant.
-Jane Sellman-
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LaSombra

The phrase "working mother" is redundant.
-Jane Sellman-
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post #38 of 123
waiting with baited breath - I live in fear of this happening to me!
Clare - proud to be a Kiwi!!
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Clare - proud to be a Kiwi!!
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post #39 of 123
Woke up this morning, made a cup of coffee and came straight here to get an update! Please let us know if and when the Fed Ex man arrives this morning - not that you don't have more urgent things to do than keep your fellow CC'ers informed! LOL

Good luck. I wish you the best and know that your cake will absolutely ROCK. You know we've got your back!
Let them eat cake.
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Let them eat cake.
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post #40 of 123
The more I have thought about this, the more I think rather than trying to "get out of paying"..... the MOB has taken over this entire wedding, and is double checking EVERYTHING the bride has done..SHE wants control....... SHE wants the "say-so", and I'd bet she has done the same thing to everyone the bride has delt with....... the hall, the flowers, etc.
Do not allow her to do this....... stick to your guns AND your CONTRACT........ if they go elsewhere, so be it........ Did you get a deposit ? If so, and it is in your contract, KEEP it........ your time is worth something !
post #41 of 123
Thread Starter 
You guys are awesome! Thanks for the support. I know that I need to call the bride back this weekend...and respond to at least one of her messages, but geesh... Right now, I don't even want to think of it. Plus, I'm working on Saturday orders right now. THOSE are my top priority at this moment...not worrying over whether they'll pay or not. Their wedding cake not being paid for is no skin off of my teeth. I have nothing at stake in it. If they want a cake...any cake at this point...they'll come through. If not, there are plenty of other orders that I can take that week to accommodate for most of what I would've made with the cake.

I guess that more than anything, I'm hurt that anyone would question my professionalism or decorating intergrity in such a rude and calous manner. Do you think that Duff accepts the remaining part of his payment COD? Heck NO. LOL Not that I'm any Duff, but please... I am a professional and this is MY business. I make the rules not the MOB's.

Okay, I'm feeling more fighty again. Gotta stop for a while. I'll keep you updated on the latest in my little soap opera as it happens. Thanks again for the support! You all ROCK!!!

Amy

PS: Now I'm using my 10-1/2 year olds phrases! LOL. "You Rock!" LOL.
Wife of Audy since 9-12-92

Mama to Ethan (7-19-96) & Gracie (11-08-00)

Proud owner of a licensed home bakery since 2006
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Wife of Audy since 9-12-92

Mama to Ethan (7-19-96) & Gracie (11-08-00)

Proud owner of a licensed home bakery since 2006
Reply
post #42 of 123
I agree that without payment you should not do the cake. And you are right, if you do this for one client, they all will do it. Stick to the contract and best of luck to you!!
post #43 of 123
That was a VERY well written email and obviously it seems to have gotten the results you were after. Looks like BEth's crystal ball was working ..... they DID come up with the money! thumbs_up.gif
post #44 of 123
Good for you! You dug your heels in, and look what happened-they paid you when you told them to. You didn't let them push you over.
I hope the wedding goes well and that they don't give you any more trouble.
post #45 of 123
you did exactly what I would have done or suggested. That mob or sob which ever you prefer, icon_lol.gif , has no business muzzling herself right up between you and the person whom you had a contract with, no matter who that was! So pay up or NO CAKE FOR YOU!!!! birthday.gifbirthday.gifbirthday.gif
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