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Bride payments - Page 2

post #16 of 42
Good for you!

I hope everything turns out ok for you! Let us know what happens!
post #17 of 42
Good for you! Some people will always try to get out of paying...that's the truth!
~Lisa
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~Lisa
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post #18 of 42
Good for you Jenn it gives me hope that some day I won't be such a wimp!!! icon_wink.gif
post #19 of 42
Keep us posted. Enquiring minds want to know if you get your money!

Theresa icon_smile.gif
post #20 of 42
Quote:
Originally Posted by Jenn123

OK! Thanks to my cheering section I called her back and told her I must have cash. I got the usual- "I don't have cash; it won't be credited until Monday; you said I could pay with a check; it's gonna clear." After lots of wiggling and complaining she said OK. I'm betting she won't show up to pay me because she sounds mad. Oh well, better to know before I make the cake. NO BIG LOSS!

THANKS GUYS!



Good for you! her excuse doesn't add up... the check will clear but she doesn't have cash? umm... there is cash there you just have to get it.... and if the cash isn't there then she just commited a crime... it's illegal to write a check w/o the money there... yes it can't always be proved, but it still is. OH my i hope this goes well for you. Way to go for standing your ground.


Leily
It's better to be Hated for who you Are,
Than Loved for who you're Not.
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It's better to be Hated for who you Are,
Than Loved for who you're Not.
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post #21 of 42
YOU GO GIRL!! Let us know if she shows or what ... thumbs_up.gif
Way to stand your ground gf!
Candle maker to cake decorator to floral designer... Just can't decide what I love doing most so why not do it all!! http://www.freewebs.com/delks_designs
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Candle maker to cake decorator to floral designer... Just can't decide what I love doing most so why not do it all!! http://www.freewebs.com/delks_designs
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post #22 of 42
Thread Starter 
YAY! I got cash and we were very nice to each other! Thanks everyone for kicking the "WIMPY" out of me and for the encouragement. It is so nice to have so many people rooting for you. icon_smile.gif
It's not how good you are, but how well you can fix your mistakes.
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It's not how good you are, but how well you can fix your mistakes.
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post #23 of 42
Quote:
Originally Posted by prettycake

icon_smile.gif Just tell her point blank, NO MONEY, NO CAKE !!!

Did she sign a contract ? maybe next time use a contract.

Being a Bridezella is no excuse ! and neither are her emtions. icon_smile.gif



I was wondering the same thing..didn't you have a contract with her? I always ask for 20 percent down upon signing of the contract and full payment due 2 weeks before the wedding (I send them an invoice a month before the wedding as a reminder) It clearly states in the contract that if not paid in full within two weeks, then no cake and no deposit returned.

You have to make these brides understand this is a business. Just like they wouldn't get their dress or their honeymoon plan tickets without paying for them first..the cake is not any different.
Gotta have more cowbell!
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Gotta have more cowbell!
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post #24 of 42
Thread Starter 
This was an different sort of order. She ordered on the phone and knew she was supposed to pay 2 weeks in advance. She was just trying to slide the payment back by innocently "forgetting" to sign the check. I don't see that a contract would make any difference. Contract or no, she wouldn't get a cake without paying first. I never have this trouble normally and I do a lot of weddings.

I like the invoicing idea. That is a great way to gently remind them that it is time to pay. I think I will start doing that.

Is a contract binding without a lawyer or a notary? What does it do for you other than give them your requirements in writing? I'd love to discuss the contract issue and see if everyone thinks it is helpful and why.
It's not how good you are, but how well you can fix your mistakes.
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It's not how good you are, but how well you can fix your mistakes.
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post #25 of 42
Quote:
Originally Posted by Jenn123

Is a contract binding without a lawyer or a notary? What does it do for you other than give them your requirements in writing? I'd love to discuss the contract issue and see if everyone thinks it is helpful and why.



yes binding w/out lawyer or notary.

consider the contracts you have already signed without either:
credit card, installment purchase, and loan applications
medical releases
repair orders, etc.
Keep on cakin'!
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Keep on cakin'!
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post #26 of 42
Jenn: I get your point about contracts & alot of the time I don't use them either. I would suggest though that you get the flavors, design, price, location,etc in writing & have the bride sign it. It doesn't have to be a full contract, just something that shows all the little things that you have agreed upon.
Having that signed paper would avoid a situation like this one....

Lets say the bride orders a cake...she tells you what she wants, you deliver it & she swears up & down thats not what she ordered, you ruined her day cause its the wrong cake, etc etc & she wants her money back . If you don't have anything in writing its your word against hers, but if you have that paper with her signing all the details it protects you.

Thats a bad example, but you get the point.
post #27 of 42
I not only have what kind of cake etc in the contract, but I have things like not responsible for acts of god, (like a hurricane destroys my kitchen) or what happens to the cake once I deliver it and have left (like a guest falling on it). (I have them sign a receipt once they have approved the cake upon delivery) A contract isn't just for if someone sues you, but its also for your reputation. A bride is going to be less hestitant to go around and say you didn't deliver as promise when you did, when they know it is in writing. It also just looks more professional...brides EXPECT Contracts. Its for their protection too..they want to make sure they are getting what they are paying hundreds of dollars for! Its part of the wedding business. If you don't have a contract, brides will not take you seriously and you will have problems like non payment or they want you do something extra or they want you to add flowers the day before, things like that. A contract makes it very clear your role as cake decorator. A contract is also important for deposits on returnable items. I also have in my contract that there is a fee for returned checks and if I have to get a collection agency after them, they pay the fees. All of this is legal and binding. You don't need it notirized..its just like when you buy a car or furniture or fill in a credit application. You don't have it notorized. .
Gotta have more cowbell!
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Gotta have more cowbell!
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post #28 of 42
btw, I use quicken for business, (don't really need quickbooks as I don't have any employees) and it has a built in invoicing program, that automatically places everything in the register as a deposit when it is paid. It really helps me keep track! (especailly when I have deposits to keep track of and for whom!)
Gotta have more cowbell!
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Gotta have more cowbell!
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post #29 of 42
[quote="Jenn123"]This was an different sort of order. She ordered on the phone and knew she was supposed to pay 2 weeks in advance. She was just trying to slide the payment back by innocently "forgetting" to sign the check. I don't see that a contract would make any difference. Contract or no, she wouldn't get a cake without paying first. I never have this trouble normally and I do a lot of weddings.
quote]

My contract reads that all changes and payment in full are due 14 days prior to the date, and that any payment made after this date must be made in cash. This is to protect me in case the check doesn't clear. If it doesn't, I don't do the cake. I also give a separate receipt (got a little receipt book from Staples or some such that does duplicates) when I receive any kind of money. And 4 weeks before the event I send a reminder letter that tells how much is due and when, and reminds them that if there are any changes I need to know about them.

I just had a bride book me 2 weeks before her wedding, and she was more than happy to pay me in full. Any loose ends we left open in the contract can always be adjusted.
Exercise hard, eat fiber, die anyway.

"the views expressed in this post are not intended to cause any offense to any member of CakeCentral unless expressly stated."
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Exercise hard, eat fiber, die anyway.

"the views expressed in this post are not intended to cause any offense to any member of CakeCentral unless expressly stated."
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post #30 of 42
Quote:
Originally Posted by ge978

Jenn: I get your point about contracts & alot of the time I don't use them either. I would suggest though that you get the flavors, design, price, location,etc in writing & have the bride sign it. It doesn't have to be a full contract, just something that shows all the little things that you have agreed upon.
Having that signed paper would avoid a situation like this one....

Lets say the bride orders a cake...she tells you what she wants, you deliver it & she swears up & down thats not what she ordered, you ruined her day cause its the wrong cake, etc etc & she wants her money back . If you don't have anything in writing its your word against hers, but if you have that paper with her signing all the details it protects you.

Thats a bad example, but you get the point.



In a small claims court, your contract or agreement would prove what you both agreed on and what she signed off on. Judges do not like to hear verbal contracts, "well she said this, I said that." It may or may not be binding, but it will help prove your case if it ever goes that far.
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