Customer Crying...

Decorating By stephanie214 Updated 21 Nov 2005 , 7:29am by stephanie214

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stephanie214 Posted 19 Nov 2005 , 4:59pm
post #1 of 23

I just had to share this with you guys!!

There was a post recently about unappreciative (sp) customers not appreciating our decorating and Inhad to tell this story.

Almost a month ago this customer called and placed an order for two cakes; Spongebob Under the Sea and the Blue Power Ranger cake. She just picked the Spongebob up and was totally surprised and happy with the cake.

She was almost crying in the house saying

Quote:
Quote:

Oh my God, Oh my God, it is so pretty, I don't even want to cut it. I should go to Food Lion and buy one so that I won't have to cut this. I can't wait to get home and call everybody to come over and see it. I am going to use a whole roll of film taking pictures of it.




When we were putting the cake in the car, she started crying...honest to God, she was crying and repeating how much she liked the cake.

To me, it just looked like my average cake decorating.

But I must admit, deep down inside, it made me feel so good icon_redface.gif

I am doing her a Blue Power Ranger for her other son's birthday also which is due Dec. 10. I asked her if she still wanted the cake and was told that she did and can't wait to see that one.

Here is the cake.
LL

22 replies
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charleydog Posted 19 Nov 2005 , 5:01pm
post #2 of 23

Great job!! It looks great!! Doesn't it feel good when you know how appreciated your work is??

Way to go!!

thumbs_up.gifthumbs_up.gif

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stephanie214 Posted 19 Nov 2005 , 5:06pm
post #3 of 23

Thanks charleydog,

I feel a little tear wanting to form thinking about her.

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cake77 Posted 19 Nov 2005 , 5:07pm
post #4 of 23

Looks great . You should be proud.

Wilma

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gma1956 Posted 19 Nov 2005 , 5:09pm
post #5 of 23

What a great feeling. I have had them gasp and mouth drop open. It is fun to see the reactions. I just love it.

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PurplePetunia Posted 19 Nov 2005 , 5:10pm
post #6 of 23

I can see why!! Great job!

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irisinbloom Posted 19 Nov 2005 , 5:11pm
post #7 of 23

People like that make it all worth while and I am sure it was a great feelingicon_smile.gif

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stephanie214 Posted 19 Nov 2005 , 5:20pm
post #8 of 23

Thanks everybody...this feeling makes me want to decorate for 100 yrs. more icon_lol.gif

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lotsoftots Posted 19 Nov 2005 , 5:20pm
post #9 of 23

Wow! I think you've just found a regular customer!

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stephanie214 Posted 19 Nov 2005 , 5:58pm
post #10 of 23

lotsoftots,

She is a referral from my beautician whom I did the Crawling Baby cake for, said that she will be referring me to everyone that she knows.

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Lisa Posted 19 Nov 2005 , 6:43pm
post #11 of 23

Stephanie the cake is really fantastic! I can see why she loved it thumbs_up.gif

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Randa_000 Posted 19 Nov 2005 , 8:37pm
post #12 of 23

That is a great spongebob cake! Very nice! thumbs_up.gif

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Kos Posted 19 Nov 2005 , 8:52pm
post #13 of 23

Great story and great job Stephanie. Your cake is awesome. The side of the cake is as fabulous as the top. You better keep some tissue when you deliver the cake!

kos

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Fishercakes Posted 19 Nov 2005 , 8:57pm
post #14 of 23

That is a wonderful feeling! Just to know that your hard work is appreciated. Savor this time and draw on it when you get one of those just "thank you" and that's it.

Wonderful job on the cake!

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traci Posted 19 Nov 2005 , 9:53pm
post #15 of 23

Stephanie...that cake is awesome! thumbs_up.gif I love all the colors...I can see why she loved it so much. Now I can't wait to see what you do on the power rangers. icon_smile.gif

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stephanie214 Posted 19 Nov 2005 , 11:36pm
post #16 of 23

I surely do appreciate your wonderful feedback, thank you so much.

traci,

I'll be using the Power Ranger pan so there isn't much that I can do on that one.

Any suggestions from everyone would be greatly appreciated.

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sweetsuccess Posted 20 Nov 2005 , 1:45am
post #17 of 23

I think it's "the icing on the cake" when our customers show that they appreciate our work (sorry, for the pun, I couldn't help it). You did a great job! You should be proud!

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pooker Posted 20 Nov 2005 , 12:52pm
post #18 of 23

How awesome Steph! Awesome awesome awesome!

Faboo job on the cake, and what a wonderful story...I bet it gave you the warm fuzzies.

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stephanie214 Posted 20 Nov 2005 , 2:45pm
post #19 of 23

It sure did thumbs_up.gif

I've had them make nice comments...ohhh,ahhh things like that, but this is the first time I had one to cry.

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traci Posted 20 Nov 2005 , 5:40pm
post #20 of 23

I have used the power rangers cake pan before and the customer loved it. I think we as decorators do not like the character pans as much as our customers do. I think your customer is going to love it. icon_smile.gif

You might ask what color is the child's favorite. For my son...it would have to be RED! icon_razz.gif

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Jenc95 Posted 20 Nov 2005 , 8:30pm
post #21 of 23

That is a wonderful cake...that she could not have gotten anywhere else!!! Great job!!
I always worry about their reactions......but boy does it ever make you happy when they are HAPPY!!!!

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MrsMissey Posted 20 Nov 2005 , 9:43pm
post #22 of 23

..that's the kind of stuff that feeds our addition! Congrats to you.....I love the bright colors!

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stephanie214 Posted 21 Nov 2005 , 7:29am
post #23 of 23

Thanks

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