So we just did a 5 tier wedding cake. We took the order in July with 1/2 deposit. We get to the wedding reception a half hour late because my sons babysitter never showed up. We explained and apologized to the bride. We set up, and the cake look beautiful. We show the bride she hugs and thanks us. The next day the bride's sister contacts us saying they want a full refund because the cake started leaning! mind you each tier had 5 dowls in it, we centered and made sure the...