hi  need advise.  after 2 weeks of closure for the holidays i open my bakery to the public for the first time for the new year.  i never have cakes leftover in my shop.  we work with real fresh cream and my cakes need to be kept in the fridge.  on the dome of the cake is a sticker that states  KEEP COOL.  customer did not phone to report a problem on friday.  she walks in my bakery yesterday with the cake  hot and melted away. she kept the cake in the car for the wholke...