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Posts by TheSugarLab

Oh yea! It's totally common for people to have different tastes. I love when I do tastings because its an easy way to get feedback on flavors. With my lemon cake, I have some people say its nice and light while others will say its very lemon. It just depends on people's palate.    If you are ever worried about a flavor, go with the general consensus. You aren't going to please everyone but if many people don't like something, then that's when you tweak it. 
I realized my first post wasn't clear. Whoops!    Here's what I'm thinking. Simple day before pre-orders for cupcakes that aren't custom (no custom flavor, no custom topper etc) can pay when they pick-up. It's something we can sell if for some reason they do not show-up. If a non-custom order is over $100, they would have to pay at least 50% at time of booking, and the remaining balance is due at pick-up. This would only be for non-custom items, which in our case would...
Hey guys,    I was just royally screwed by a customer last night. I can go into the details if you would like but basically she didn't pick up a $261 cupcake order that she first said "my secretary was supposed to call and cancel" and then "I never actually confirmed." She was so rude that it left me physically shaking after dealing with her on the phone.    Moving forward, we want to start invoicing or sending email confirmations so there is a paper trail when someone...
I use Square for my register. We bought the stand to put the iPad in. It's nice because it looks like a register without the bulk. I can also track products, credit card payments, cash, check, gift certificates etc. And all of the reports are available online. Haven't had any complaints yet!
Yes… I know.. yet another sheet cake thread. I searched through old posts but I wanted to get more current opinions.    I hadn't put much thought into doing sheet cakes, especially for parities because people associate sheet cake with cheap (at least in my experience with customers thus far). However, I've been getting more requests for weddings so I thought I'd look into it.    I have a few questions:    1) What pans do you use? Brand, size etc? 2) Do you torte...
I just square and I absolutely love it! We do have a retail shop so the Square Register is wonderful. It allows us to put all of our products in and makes it easy to see what is selling. I also really like the reports you can run.    I have never had a problem with money not depositing. There was even a time where the credit card processing easy taking a significant amount of time (it was actually windy at the time so I just figured it was my internet connection). It...
Thank you everyone for your reply. Based on the responses, it seems like I'm giving too much away with the starting price. With weddings, most people say my prices are reasonable. It's the birthday part crowd that think I'm expensive. I also have a feeling that the other big custom cake shop in town prices her tiered birthday cakes differently than her tiered wedding cakes. I know her wedding cakes start at $6 per serving BUT I had a woman come to me for a cake quote and...
I hear those holiday inn expresses are great! I don't get to vacation much but I'll have to check them out! Hehe by pros I just meant other people who bake, whether for fun or profit. One of my customers asked if I had been able to do a milk chocolate and I told her about German chocolate and her eyes lit up. So thanks for the suggestion!
Hey folks,    I've had a few of my customers asking for a chocolate cupcake that is not dark chocolate. Based on what they have asked for, I'm thinking they are wanting a milk chocolate. I'm trying to think of ways to make is more of a milk chocolate cake without changing my cocoa powder. I've seen some that just fold in melted milk chocolate but I wanted to see what other pro's thought.    Thanks! Ali
I know many people have a starting price for their cakes. Like your cakes start at $4 per serving. What does your starting price include? I had a mother of the bride who was doing research and I was telling her about my starting prices and she kept asking what the included. Do you just look at the cake and determine if its a "starting price" cake or do you have specifics of what "starting price" includes? 
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