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Posts by jenmat

Well, if that is the case, I really think that unless you want to retain her as a client, I would bow this one out. I wouldn't necessarily offer her a discount on a future order unless you want her business again. And if she didn't like your product, then I personally wouldn't want to take any more risks with her. If you DO want her business, I think having her over for a tasting is an excellent idea. That way the samples are stored properly, presented properly, and you...
My wedding prices include delivery within a radius, standard flavor combos, all fillings and IMBC or AMBC, buttercream decorations. It is not based on difficulty. That is standard for our area. Upcharges are fondant, gumpaste work, and carving/unique shape cakes.    My celebration cakes are much cheaper and again are competitive if not a little higher than the other bakeries in my area. They are less than my weddings because they do not include consults, tastings, 6...
So, to clarify- you are 100% convinced that the cake was your standard product?  Do you do from scratch or mix-based recipes?   There were a lot of flags raised in this order, but I'm not sure any were bright red. If she had gone the other way- from a big order to changing her mind to a small order to save money, I would be more convinced that she was scamming you. However, the way it went down, I'm not sure.    Would you feel comfortable cutting and pasting her email...
I had one a while back  Customer (email): HELP! I need a cake for tomorrow (saturday) and so-and-so said to contact you but I forgot! I saw your website and I LOVE your cakes!!!! I will literally take ANYTHING you have- do you maybe have something sitting around or a cake that someone didn't want that I could just buy off of you? Me: Well, thanks for the compliment. Actually, I do have a freshly baked 1/2 sheet cookies and cream cake that I did not end up needing. I...
Like I said, there is nothing wrong with the couple wanting to make sure they get the cake they want. What is throwing up red flags is the customer not liking the texture of the lemon cake. If you don't like a baker's texture, that is different than taste. I can put in more or less lemon, more or less almond, more or less strawberry. What I can't/won't change is the basic recipes I offer. If I were a customer and I didn't like the texture of someone's cake, I'd move on....
No no no  no no no no. Did I say NO?!!!   They have EVERY right to not like your flavors. They have EVERY right to expect their wedding cake to taste exactly like they want it to taste.    And you have EVERY right to run away...fast.    You have proven yourself to be a pushover to them. I don't care if you charged for the second tasting. To them, you are now the "newbie" cake lady who they are so excited they found because they can get cheap cake, a lot of different...
This. I get told every day I should "open a REAL bakery." Well, I have one, it's in my house, and right now if I had to do any more work than I already do I'd go nuts. Being a business is not for the timid, especially if you have a preschooler at home. Good for you to admit that you aren't ready for the big commitment. I would leave the $5 as it is and keep your caking a real hobby until you're ready to turn it into a job. Good luck!
I think if you piped it you would be surprised how nice it looks.  I would ice the cake, then pipe ONTO the printed image on paper with buttercream. Then lightly press the overpiped paper onto the iced cake and pull away gently. It will leave a light buttercream outline/imprint. Then you can get very close to the original design. 
Yep, I'm on baby number 2 due in March. I had pretty bad all day MS until 14 weeks. I just barreled through. I mean, even sunshine made me sick. Seriously.  FInd something to calm your stomach, work in spurts, take breaks, drink lots of water and know it gets better. Congrats to you! 
Yes, you are gifting it to her, and that is very generous. But if you have decided that you want to surprise her, then you need to ok that with her.    What would it feel like if you do you own thing, expect to be given praise and hugs (and who doesn't want this when they are just starting out?) and instead you get crickets? I would give her a basic sketch and tell her you may make adjustments but that is the basic feel you want to go for. Make it clear that THIS is what...
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