When I received the e-mail, I went to link to request a refund. When it was submitted, a meassage popped up and said that it went through. I didn't get an e-mail saying that my request was received. Since I hadn't heard anything, I went to the link again and it said that the order number had already been used, so I assume that the first request went through. Anyway of checking that?
2/15/12 at 1:02pm