Keep in mind that no two bakers/decorators will get the same results. I know plenty of people who make cakes from mixes just like I do and they do not taste, look, or seem the same in any way as the ones I make. It's all in the execution!
this happened to me a couple of times also. i thought it might be that the coating that forms around the cake from the greased and floured pan. so i started brushing it off with a pastry brush and i haven't had a problem with that since.
i agree with K8...if her complaints were about the appearance of the cake and they actually served and ate it, it mustn't have been too bad. if i were the bride i probably would have been upset if the cake didn't look how i wanted it to...
i have made petit fours using the same batter i use for making cakes. you make a 9x13 cake and freeze for a little while when its done for easier cutting. i brush them with an apricot glaze then follow with a glace' icing. once they firm...
i was also looking into buying one of these products from williams sonoma and when i asked the woman working there at the time she said that they were about the same quality product but the attachments weren't readily available for the...