Does anyone know how we can properly print out the LV logo (for a purse cake) and have it actually be brown with the gold lettering? I tried printing mine off & it was brown on the screen & it printed greenish once on the frosting sheet. What can be done? Does it have to do with the settings on the printer/computer? Another person had the same problem & neither of us know what to do to fix the problem. (see link to thread below)

http://cakecentral.com/cake-decorating-ftopicp-7090566.html#7090566

Thanks!!

Yeah, if someone can figure the mystery of the brown LV image turning green, please let me know too. Same thing happens to me everytime.

Have you cleaned your printhead? If there is a blocckage in a color or restrictin of flow you will not get true colors. Printhead cleaning is easy there are videos on YouTube showing you how to clean the printhead. Once you clean the printhead try running a few color tests and see what you get

We beleive it has something to do with the file that it is starting with. What is strange, and we are in the process of researching is it is only a particular shade of brown adn it doesnt seem to matter what product you are using. We have worked with different brands of paper/ink and still can create the same problem. WE are narrowing it down to the file type. But what is strange is that it only happends with a particular shade of brown, not all browns. We are still researching and will have the answer shortly!

Ok...sugarmama, even though you have a new printhead, whenever you have a problem, check the nozzle check to be sure everything is working ok.

For the LV images, there are two different color scemes on them. One is on the browner side of red and one has more yellowish on the foreground logos. The redish one prints and holds fine. I am guessing because the original file was a graphic file (.jpg or .bmp). The one with the yellow changes a bit (am guessing because it may have originated or been saved at some point as a document type file such as a .pdf or a publisher file or a word file). So if you have not been the originater of the picture and you do not know what the history of that file is and you have problems, my guess is that it had to have been at some point saved as or orinated as a word type file such as a .pdf or a publisher file or a .doc file. If you originate your file as a word type file such as such as a .pdf or a publisher file or a word file than you want to print on plain paper and the print quality at standard or high. But if you have a true graphic, start to finish, you want to print on matte paper standard quality.
I hope this makes sense to you. This only seems to happen with the yellowish browns, not the redish browns on the LV image.

Try it and let me know your thoughts.

Yeah I think it does. I'll have to go back & check my file and see what it is. I'll play with it this week & see if I can get it to print properly... And maybe even look for another image. I'll let you know what happens! Crossing fingers I can figure it out!