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sweetlayers
Frequent Member
Joined: Jul 15, 2008
Posts: 219
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 Posted:
Fri Nov 20, 2009 12:05 pm |
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What should you do if your company does work for another business (one of those national cake delivery corporations) and they don't pay. (Work done in September) 
I have sent online invoices, letters, called and spoken with the accounts payable person and NOTHING! Just false promises.
What's the next step? Anyone have a clue?
TIA |
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Mensch
Forum Addict
Joined: Jun 19, 2009
Posts: 1226
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Fri Nov 20, 2009 12:08 pm |
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sweetlayers
Frequent Member
Joined: Jul 15, 2008
Posts: 219
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Fri Nov 20, 2009 12:11 pm |
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| Mensch wrote: | | Beat them up. |
Not quite what I had in mind, but thanks.  |
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indydebi
Forum Matriarch
Joined: Jul 07, 2006
Posts: 23665
Location: Indianapolis IN
Birthday: Jan 19
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Fri Nov 20, 2009 12:27 pm |
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Is there a difference in how much you can actually get in your pocket when you compare turning them over to a collection agency or taking them to small claims court? |
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Texas_Rose
Forum Fanatic
Joined: Feb 26, 2008
Posts: 4783
Location: San Antonio, TX
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Fri Nov 20, 2009 1:17 pm |
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Lots of big businesses pay their bills quarterly. Could that be the problem? |
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indydebi
Forum Matriarch
Joined: Jul 07, 2006
Posts: 23665
Location: Indianapolis IN
Birthday: Jan 19
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Fri Nov 20, 2009 1:21 pm |
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| Texas_Rose wrote: | | Lots of big businesses pay their bills quarterly. Could that be the problem? |
Yikes! Net 90 payables???? That's a new one on me! |
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RoccosMom
Forum SuperStar!
Joined: Mar 21, 2005
Posts: 5441
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Fri Nov 20, 2009 1:22 pm |
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| indydebi wrote: | | Texas_Rose wrote: | | Lots of big businesses pay their bills quarterly. Could that be the problem? |
Yikes! Net 90 payables???? That's a new one on me! |
Walmart. |
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indydebi
Forum Matriarch
Joined: Jul 07, 2006
Posts: 23665
Location: Indianapolis IN
Birthday: Jan 19
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Fri Nov 20, 2009 1:24 pm |
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| K8memphis- wrote: | | indydebi wrote: | | Texas_Rose wrote: | | Lots of big businesses pay their bills quarterly. Could that be the problem? |
Yikes! Net 90 payables???? That's a new one on me! |
Walmart. |
omg  Talk about just one more way they are squashing the little guy right out of business! Cash flow is key and a 90 day payment schedule can really kill some businesses! I. Am. In. Shock. Yet, why am I not really surprised.  |
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sweetlayers
Frequent Member
Joined: Jul 15, 2008
Posts: 219
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Fri Nov 20, 2009 1:28 pm |
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| Texas_Rose wrote: | | Lots of big businesses pay their bills quarterly. Could that be the problem? |
No, that is certainly not the problem. I have been in contact with the Accounts Payable person and she has said on two separate incidents I was told, "I'm going to do pay this right now..." So I eagerly waited for the online payment and nothing.  |
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melmar02
Junior Member
Joined: Aug 11, 2009
Posts: 71
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Fri Nov 20, 2009 1:39 pm |
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Do you have a contract with them that stipulates the terms of their payment to you, just like any other client? If they are out of those terms let know they have X days to have funds to you or you will be sending their account to collections for non payment and/or contacting your lawyer. Maybe they just don't get in and need a fire lit under their bum.  |
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cakesbycathy
Forum Addict
Joined: Aug 16, 2005
Posts: 926
Location: Cleveland, OH
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Fri Nov 20, 2009 2:35 pm |
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I'm with melmar. Send them a certified letter telling them that they have 3 business days to pay you with a certified bank check or you will be forced to send their account to your attorney to pursue the matter legally.
Then I would no longer take orders from them unless you receive cash or certified check upon receipt of the order.
Find out who's the boss of the woman you've been dealing with and go directly to them.
Good luck. I hope you get paid. |
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sweetcakes
Forum Addict
Joined: Mar 30, 2005
Posts: 1769
Location: Denton TX
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Sat Nov 21, 2009 11:43 am |
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im no help with the collections but also give them bad reviews when you come across there sites on line and there is an option to review them. |
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RoccosMom
Forum SuperStar!
Joined: Mar 21, 2005
Posts: 5441
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Sat Nov 21, 2009 12:21 pm |
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I would politely call every day. Ask the person you are talking to if they are authorized to write your check. If they are not ask who is. Ask for that person every day. Leave messages. Be consistent and not annoying--be patient but be firm.
Good Luck |
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Iggy
Junior Member
Joined: Jul 16, 2004
Posts: 27
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Sat Nov 21, 2009 1:15 pm |
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I agree with sending the certified, return receipt letter and indicate a copy is being sent to your attorney. You can file in small claims court for up to $5,000.00. If you take it to collections, they will take up to 40% or more of what is owed to you. So I would rule out collections. Sounds like they have a cash flow problem and someone is picking and choosing who will get paid and who won't. I guess utilities come first. I'm sorry but nice doesn't work here. Good luck!! |
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cakesdivine
Forum Addict
Joined: Nov 11, 2008
Posts: 1449
Location: Canyon Lake, TX
Birthday: Mar 14
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Sun Nov 22, 2009 9:20 am |
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Hmm, let me guess - Cakes Across America? They are notorious for non payment and extremely late payments to the bakeries that do work for them. I don't deal with them any more just for that reason. Not to mention, you have to deliver and 9 times out of 10 it is to a very bad part of town if you live in a big city. There are a couple other companies that are just like CAA and I have heard they are just as bad about paying too. |
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